Marshell Delgado
Inman
Summary
Professional processing expert prepared to bring high level of precision and efficiency to new role. History of optimizing workflow and ensuring accuracy of data management, contributing to improved operational outcomes. Known for effective collaboration and adaptability to meet evolving business needs, showcasing strong analytical and organizational skills.
Overview
16
16
years of professional experience
Work History
Multi-Product Processing Specialist
Progressive
06.2023 - Current
- Assisted in issuing home policies for customers by reaching out to lenders and gathering information to process quotes for finalization. Collected loan number, mortgage clause, property address verification, effective loan date, and secondary insured.
- Maintained a high volume of quote processing, exceeding 7 per hour.
- This is a remote position, and I have an office that is the perfect workspace for the job.
County Secretary
Farm Bureau Insurance
Inman, SC
02.2022 - 06.2023
- Warmly welcome 15-20 guests per shift, coordinated check-in, collected insurance payments, and directed to their proper agent.
- Manage multiple phone lines and facilitate over 20+ calls/day with clients, vendors, and staff.
- Maintain an organized, clean, professional workspace and waiting area. Provided excellent customer service with a helpful and friendly attitude.
- Provided administrative and clerical support using Microsoft Excel to enhance operational efficiency.
- Provide administrative and clerical support via Microsoft Excel.
Cabinet Designer
Lowes
01.2018 - 08.2021
- Design clients' cabinets for their kitchen and bath areas. Delivered exceptional customer service in a retail environment.
- Designed custom cabinetry layouts using 3D modeling software to enhance client presentations.
- Collaborated with contractors and clients to ensure design specifications met project requirements.
Head Cashier
Lowes Home Improvement Stores
09.2010 - 06.2013
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Supervised daily cash operations, ensuring accuracy and efficiency in transaction processing.
- Trained and mentored new cashiers on register procedures and customer service best practices.
- Implemented streamlined checkout processes, reducing wait times and enhancing customer satisfaction.
Education
Diploma -
Lower Richland High School
Hopkins, SCSkills
- Underwriting
- Mortgage Insurance
- Document Management
- Data Analysis
- Microsoft Excel
- Data entry
- Customer Service (10 years)
- Word processing
Timeline
Multi-Product Processing Specialist
Progressive
06.2023 - Current
County Secretary
Farm Bureau Insurance
02.2022 - 06.2023
Cabinet Designer
Lowes
01.2018 - 08.2021
Head Cashier
Lowes Home Improvement Stores
09.2010 - 06.2013
Diploma -
Lower Richland High School