Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Crouch

Leesville

Summary

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

2027
2027
years of professional experience

Work History

Agriculture Worker

Hall Farms
Leesville, SC
2026 - Current

Helping out on a chicken farm daily, washing farm equipment

Call Center Representative

GDCC
Remote
06.2025 - 12.2025

Made outbound calls questioning about smoking surveys. notated calls

Call Center Representative

Hearing Life
Remote
2024 - 2025

made outbound calls inquiring about customers needs for hearing evaluations. Mostly cold calling

Call Center Representative

NAVIENT XTEND HEALTHCARE, NJ
02.2021 - Current
  • Register callers for covid 19 vaccinations. I gather important information including name date of birth phone number and email and set the caller up with an app. for first dose and second dose of vaccine. I also send out vaccination cards and help with other general questions a caller might have about the vaccine

Assistant Manager

PITT STOP, Lexington
Lexington
05.2017 - 04.2019
  • I compiled the truck order for new supplies. I counted the inventory at the end of every month. Tracked regular expenses through the computer. Accounted for every dollar that came in and out of the store. Made sure every employ did their job and helped every customer.

Education

Associates - Criminal Justice Candidate

PIEDMONT TECHNICAL COLLEGE
saluda, SC
12-2021

Skills

  • excellent attendance
  • hard working
  • excellent with computers
  • articulate

Timeline

Call Center Representative

GDCC
06.2025 - 12.2025

Call Center Representative

NAVIENT XTEND HEALTHCARE, NJ
02.2021 - Current

Assistant Manager

PITT STOP, Lexington
05.2017 - 04.2019

Agriculture Worker

Hall Farms
2026 - Current

Call Center Representative

Hearing Life
2024 - 2025

Associates - Criminal Justice Candidate

PIEDMONT TECHNICAL COLLEGE
Mary Crouch