Mary Hickey
Hartsville
Summary
Motivated Professional with strong customer service and communication skills. Delivered excellent guest experiences by efficiently addressing inquiries and ensuring satisfaction. Committed to teamwork and collaboration, particularly during peak service hours.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Grouchos Deli
Hartsville, SC
05.2025 - Current
- Provided excellent customer service, addressing inquiries and ensuring satisfaction.
- Assisted in food preparation, following health and safety guidelines to maintain cleanliness.
- Collaborated with team members to ensure efficient service during peak hours.
- Managed cash register operations, processing transactions accurately and promptly.
- Learned menu items thoroughly, offering recommendations to enhance customer experience.
- Maintained dining area cleanliness, ensuring a welcoming atmosphere for patrons.
- Adapted quickly to various roles within the restaurant environment as needed.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
Education
High School Diploma -
Hartsville High School
Hartsville, SCSkills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Cash handling
- Memory retention
- Food presentation
- Point of sale operation
- Allergy awareness
- Personal grooming
- Special event coordination
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Conflict resolution
Timeline
Waitress Trainee
Grouchos Deli
05.2025 - Current
High School Diploma -
Hartsville High School