Mary Martinez
Greenville
Summary
I'm a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Case Manager
Premier Pain Solutions
10.2024 - Current
- Achieved effective patient care by managing over 100 cases, optimizing appointment scheduling, and facilitating comprehensive treatment plans.
- Streamlined communication processes among law firms, healthcare providers, and patients to improve overall treatment effectiveness.
- Oversaw referral processes to facilities in alignment with provider recommendations. Evaluated patient progress and refined care strategies to optimize patient care delivery.
- Implemented streamlined procedures for case documentation, resulting in improved accuracy and operational effectiveness.
- Assisted with management of medical records. Supported distribution of incoming calls.
Front Desk Medical Receptionist
Michelin Family Health Center
11.2023 - 10.2024
- Oversaw patient check-in and check-out processes, ensuring efficiency and accuracy.
- Managed appointment scheduling utilizing electronic health record (EHR) systems.
- Supported patient services by managing insurance verification processes and resolving billing questions.
- Ensured an orderly front desk environment to support seamless operations and enhance overall productivity.
Front Desk Medical Receptionist
Doctors For Life
08.2022 - 11.2023
- Updated patient insurance information and health history to maintain compliance with healthcare standards.
- Managed appointment scheduling utilizing electronic health record (EHR) systems.
- Coordinated with patients to ensure accurate insurance verification and assisted with billing questions.
- Oversaw patient scheduling, ensuring timely check-in and check-out while accurately processing billing payments.
- Ensured an orderly front desk environment to support seamless operations and enhance overall productivity.
Education
GED -
Greenville Literacy Associates
Greenville, SC01-2022
Skills
- Problem-solving
- Case management
- Time management
- Email and telephone etiquette
- Organization and multitasking
- Active listening
- Documentation and reporting
- Critical thinking
Timeline
Case Manager
Premier Pain Solutions
10.2024 - Current
Front Desk Medical Receptionist
Michelin Family Health Center
11.2023 - 10.2024
Front Desk Medical Receptionist
Doctors For Life
08.2022 - 11.2023
GED -
Greenville Literacy Associates