Mary Patterson
Summary
Dynamic HR and Payroll professional with 4+ years of experience supporting Payroll operations, employee lifecycle changes, and compliance driven processes. PHR certified with a Social Work background that supports a people-first and compliance-driven approach to HR, excelling in problem-solving, confidentiality, and navigating sensitive matters with professionalism and empathy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Norwegian Cruise Line
01.2024 - Current
- Reconciled payroll discrepancies by investigating issues and collaborating with HR and financial departments.
- Generated payroll reports for management review, highlighting trends in labor costs and employee hours worked.
- Maintained employee records and updated information within HRIS systems efficiently.
- Provided expert guidance on federal, state, and local tax laws pertaining to payroll, assisting both employees and management in navigating complex regulations.
- Developed systems for tracking employee leave time that streamlined administrative tasks while providing greater transparency to both staff members and managers regarding time off balances.
- Processed payroll for over 1000 employees using PeopleSoft and Workday systems.
HR Manager/Assistant HR Manager
Norwegian Cruise Line
11.2022 - 09.2023
- Developed and implemented HR policies aligning with organizational goals.
- Managed employee relations, addressing concerns to maintain a positive workplace culture.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding and offboarding over 1000 employees including paperwork processing, work location tours, and basic acclimation information.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
Case Manager
South Carolina Department Of Social Services
04.2019 - 08.2021
- Conducted thorough assessments to determine eligibility for services and benefits.
- Coordinated case management services for families in crisis, ensuring compliance with state regulations.
- Collaborated with multidisciplinary teams to facilitate access to community resources and support services.
- Attended proceedings and testified for reunification, adoption, and permanent placement cases
- Maintained confidentiality of sensitive information while ensuring comprehensive documentation practices were consistently followed throughout case management activities.
- Built trust with diverse populations through compassionate engagement techniques, utilizing cultural competence principles to ensure culturally responsive services were provided to all families.
Education
Bachelor of Social Work
Winthrop University
Rock Hill, SC12-2018
Skills
- Proficient in PeopleSoft as well as other relevant HRIS systems
- Exceptional Microsoft Excel skills
- Project management
- Policy adherence
- Ethics and integrity
- Friendly, positive attitude
Certification
Professional in Human Resources (PHR) Certification
Timeline
Payroll Specialist
Norwegian Cruise Line
01.2024 - Current
HR Manager/Assistant HR Manager
Norwegian Cruise Line
11.2022 - 09.2023
Case Manager
South Carolina Department Of Social Services
04.2019 - 08.2021
Bachelor of Social Work
Winthrop University