Mary Ramirez
Rock Hill
Summary
Dynamic preschool assistant director with expertise in classroom management, educational administration, and conflict resolution. Proven ability to enhance organizational efficiency through strategic planning and effective project coordination.
Overview
14
14
years of professional experience
Work History
Preschool Assistant director
Carolina Christian Academy
Lancaster
08.2022 - Current
- Assisted in developing training programs to elevate team member skills and performance.
- Managed daily workflow of personnel, assigning tasks and tracking progress to ensure project alignment.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Conducted performance evaluations and recommended areas for improvement.
- Provided guidance to departmental staff in resolving customer complaints.
- Ensured compliance with safety regulations among all personnel.
- Coordinated cross-departmental communication to streamline project workflows and enhance information sharing.
- Managed scheduling and resource allocation for multiple projects across departments.
- Supported strategic planning initiatives, enhancing organizational efficiency through targeted actions.
- Facilitated team meetings to discuss project updates, challenges, and collaborative solutions.
- Developed protocols for handling confidential information within the organization.
- Created and maintained reports on operational performance metrics, providing insights for informed decision-making.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Analyzed data from multiple sources to identify trends and develop strategies for improvement.
Office Manager
J.E. Fergurson Inc.
Pineville
01.2013 - 06.2016
- Managed daily office operations and ensured smooth workflow across departments.
- Coordinated schedules and meetings for executives and team members effectively.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Implemented filing systems to organize documents and improve retrieval efficiency.
- Oversaw office supply inventory and ordered necessary materials promptly.
- Managed office inventory and placed new supply orders.
- Maintained communication with vendors to ensure timely service delivery and support.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Provided administrative support to management team including preparing reports and presentations.
Education
High School Diploma -
Indian Land High School
Indian Land 05-2009
Some College (No Degree) - Accounting
York Technical College
Rock Hill, SCSkills
- Training program development
- Educational administration
- Classroom management
- Classroom organization
- Parent-teacher communication
- Time management
- Conflict resolution
- Problem solving
- Client relations
- Positive reinforcement
- First aid and CPR
Timeline
Preschool Assistant director
Carolina Christian Academy
08.2022 - Current
Office Manager
J.E. Fergurson Inc.
01.2013 - 06.2016
High School Diploma -
Indian Land High School
Some College (No Degree) - Accounting
York Technical College