Accomplished Radiologic Technologist/Medical Assistant at Pardee Urological Associates, adept in PACS system proficiency and fostering patient safety. Elevated patient satisfaction through compassionate care, clear communication and efficient imaging services. Demonstrated commitment to professional development and teamwork, significantly enhancing clinic efficiency and patient care standards. Certified in CPR/AED, embodying a blend of technical expertise and compassionate patient interaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Radiologic Technologist/Medical Assistant
Pardee Urological Associates
03.2007 - Current
Increased patient satisfaction rates with exceptional bedside manner and clear communication of procedures.
Evaluated images for technical quality and accuracy with a repeat rate of less than 2%.
Kept abreast of industry advancements through ongoing professional development, ensuring up-to-date knowledge of best practices in radiologic technology.
Promoted teamwork within the department by collaborating closely with colleagues to maintain a positive work environment and high-quality patient care standards.
Ensured patient safety through adherence to radiation protection guidelines and protocols.
Reduced patient waiting times by streamlining the imaging process for faster turnaround.
Contributed to the success of the department by participating in quality assurance initiatives and continuous improvement efforts.
Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Communicated test results to physicians and other healthcare professionals.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Utilized advanced diagnostic tools such as ultrasound imaging to accurately diagnose various urologic conditions.