Maryanne Armstrong
Ridgeland
Summary
Results-oriented professional with a proven track record of success across diverse roles and responsibilities. Strong communicator and team leader with expertise in analysis, management, and organization. Committed to enhancing revenue, fostering customer loyalty, and optimizing operational efficiency to drive profitability.
Overview
12
12
years of professional experience
Work History
Manager Trainee
Federal Express
Pooler
08.2025 - Current
- Trained new employees on best practices to enhance effectiveness and align with organizational values.
- Assisted in daily operations to ensure timely package processing and delivery.
- Participated in team meetings to identify workflow improvements and address operational challenges.
Owner/Operator
Good Grace Cleaning Company
Beaufort
03.2023 - Current
- Managed billing, invoicing, and financial records to maintain accurate financial oversight for cleaning business.
- Created schedules and assigned tasks to optimize service delivery and enhance client satisfaction.
- Engaged with clients to resolve concerns and collect feedback to improve service quality.
General Manager
Burger King
Okatie
11.2021 - 01.2023
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth functioning.
- Developed inventory management processes to reduce waste and control costs.
- Coordinated staff scheduling and training to align workforce levels with business needs.
Assistant Manager
Burger King
Canyon
06.2020 - 08.2021
- Supervised daily operations, scheduling shifts and assigning duties to ensure smooth workflow.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Trained new staff on procedures and food safety guidelines, facilitating quicker integration into team.
Certified Nursing Assistant
Hilton Head Hospital
Hilton Head Island
11.2018 - 05.2020
- Responded swiftly to emergencies, ensuring timely care for patients experiencing sudden illness or injury.
- Maintained precise records of patient care and progress, facilitating informed decisions by medical staff.
- Communicated clearly with patients, families, and healthcare team members, enhancing understanding and collaboration.
Certified Nursing Assistant
Generations Home Care System
Tacoma
10.2017 - 11.2018
- Ensured accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Monitored and reported unusual symptoms and changes to charge nurse to facilitate prompt patient care.
- Recorded patient care information accurately in medical records to support continuity of care.
Appointment Scheduler
Country Aire Technologies
Tacoma
05.2014 - 07.2017
- Coordinated appointment scheduling through effective management of incoming calls.
- Executed timely follow-ups with clients to confirm attendance and reduce no-show rates.
- Maintained precise records of client interactions and appointments to support efficient service.
Education
Associate of Applied Science - Health Sciences
Ozarks Technical Community College
Springfield, Missouri, MO05-2013
High School Diploma -
Central High School
Springfield, MO05-2013
Skills
- Inventory management
- Customer relationship management
- Scheduling coordination
- Effective communication
- Vendor relations
- Conflict resolution
Timeline
Manager Trainee
Federal Express
08.2025 - Current
Owner/Operator
Good Grace Cleaning Company
03.2023 - Current
General Manager
Burger King
11.2021 - 01.2023
Assistant Manager
Burger King
06.2020 - 08.2021
Certified Nursing Assistant
Hilton Head Hospital
11.2018 - 05.2020
Certified Nursing Assistant
Generations Home Care System
10.2017 - 11.2018
Appointment Scheduler
Country Aire Technologies
05.2014 - 07.2017
Associate of Applied Science - Health Sciences
Ozarks Technical Community College
High School Diploma -
Central High School