Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Keyholder Manager
Plato's Closet
08.2021 - 08.2024
Accepted and processed customer returns.
Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
Opened inventory boxes and restocked shelves.
Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Managed store personnel by delegating tasks and supervising daily operations.
Trained and supervised new employees to apply best practices in customer service and store operations.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.