Mary Beth Gilliam
Williamston
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Representative
Embler/Advanced Physical Therapy
Anderson
07.2024 - Current
- Managed incoming calls from patients and healthcare professionals to provide information effectively.
- Greeted patients upon arrival, ensuring a clean and welcoming reception area.
- Verified insurance coverage for visits, adhering to accurate billing procedures.
- Updated patient accounts post-visit according to established protocols.
- Assisted providers in managing patient care by coordinating appointments and referrals.
- Maintained current knowledge of HIPAA regulations regarding confidential information release.
- Facilitated patient intake services by accurately collecting demographic data into electronic health records.
- Reviewed patient accounts to identify delinquent amounts and collected payments.
Patient Care Representative
Parkside Pediatrics
Greenville
06.2019 - 09.2020
- Greeted patients upon arrival while maintaining cleanliness of reception area.
- Reviewed patient accounts, identified delinquencies, and collected outstanding payments.
- Scheduled evaluations and procedures to optimize patient flow.
- Obtained patient details such as address, insurance, and medical history.
- Executed clerical tasks, including photocopying documents and filing paperwork.
Patient Care Representative
Brio Internal Medicine
Greenville
04.2018 - 06.2019
- Greeted patients upon arrival while maintaining a clean reception area for visitors.
- Processed patient payments using cash registers and computer software.
- Updated patient accounts after each visit, adhering to established protocols.
- Organized files according to departmental policies and procedures.
- Received and routed care team messages and documents to appropriate staff members.
- Managed patient inquiries and directed them to relevant medical staff.
- Scheduled and rescheduled patient appointments for optimal efficiency.
- Facilitated communication between patients and healthcare teams as primary point of contact.
Education
High School Diploma -
T L Hanna High School
Anderson, SC06-1994
Skills
- Patient scheduling and intake
- Insurance verification
- Electronic health records management
- Billing procedures
- Customer service excellence
- Filing and recordkeeping
Certification
- I have worked in the school system as a substitute and also as a paraprofessional working as a shadow and in the emotional disabled classroom. This was about 20 years ago.
Timeline
Patient Care Representative
Embler/Advanced Physical Therapy
07.2024 - Current
Patient Care Representative
Parkside Pediatrics
06.2019 - 09.2020
Patient Care Representative
Brio Internal Medicine
04.2018 - 06.2019
High School Diploma -
T L Hanna High School
Similar Profiles
Violet MunarovaViolet Munarova
Receptionist at Advanced S.P.O.R.T.S Physical TherapyReceptionist at Advanced S.P.O.R.T.S Physical Therapy
Madison Simmons, MOT, OTRLMadison Simmons, MOT, OTRL
Occupational Therapist at Advanced Physical Therapy CenterOccupational Therapist at Advanced Physical Therapy Center
Margaret MarquezMargaret Marquez
Medical Billing Specialist at Advanced Physical TherapyMedical Billing Specialist at Advanced Physical Therapy
Morgan WaltersMorgan Walters
Front Office Administrative Assistant at Green Acres CampgroundFront Office Administrative Assistant at Green Acres Campground
Damyen ThompsonDamyen Thompson
Assistant General Manager at SPINXAssistant General Manager at SPINX