Mary Caroline Redders
Moncks Corner
Summary
I am 18 years old, motivated and compassionate in the healthcare field with a year of experience in a doctors office. I am currently pursuing a degree in surgical technology at Trident technical College. I am skilled in impatient interaction, front desk operations, and machine handling. I am seeking to contribute to Roper as I am a recent graduate and current college student with foundational knowledge in the healthcare system and hands on experience gained through academic projects and internships. I demonstrate strong teamwork, problem solving, and time management skills. I am prepared to start this career and make meaningful contributions with commitment and drive.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Yaden Chiropractic Clinic
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Associate of Science - Surgical Technology
Trident Technical College
Charleston, SC01-2028
High School Diploma -
Berkeley High School
Moncks Corner, SC01-2025
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Patient scheduling
- Patient registration
- Medical billing
Timeline
Medical Receptionist
Yaden Chiropractic Clinic
01.2024 - Current
Associate of Science - Surgical Technology
Trident Technical College
High School Diploma -
Berkeley High School
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