Mary Catherine Mullinax
Anderson,SC
Summary
Desire a position with growth opportunities Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources/ Training Specialist
Vital Care EMS
03.2022 - Current
- All jobs related to Human Resources as well as scheduling and training for 120 national registry providers on staff. Respond to 60-100 email/ calls daily from staff and customers.
- Oversaw daily operations of busy office environment, ensuring tasks were completed efficiently and accurately.
Emergency Medical Technician - Paramedic
Freedom first medical transport
07.2021 - 03.2022
- Paramedic for medical transportation
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
EMT-Paramedic
Vital Care EMS
08.2013 - 07.2021
- EMT- basic and Paramedic
- As result of job performance selected to be FTO (Field Training Officer) and FEMA Disaster relief team member.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Medical Assistant
Doctors Care/UCI Medical Affiliates, Inc.
04.2018 - 03.2021
- Worked front desk checking in patients and verifying insurance
- also worked as medical assistant and did patient care.
Security Officer
Anderson University
07.2015 - 10.2019
- Campus security night and weekends
- (part-time)
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Developed strong relationships with local community members to foster trust between organization's security team and its neighbors.
Operations Manager
Eddy's Vac Shack
12.2006 - 08.2013
- All task related to operations and business management including but not limited to, Sales, Customer Service, Procurement, Inventory Management, Accounting, and Vacuum Repair and installation of Central vacuum systems.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Associate of Applied Science - Human Resources Management
Greenville Technical College
Greenville, SC05.2024
Associates of Science - Paramedic
Greenville Technical College
Greenville, SC05.2014
None -
Tri County Technical College
Pendleton, SC01.2011
High School Diploma -
T.L. Hanna High School
Anderson, SC05.2009
Skills
- ORGANIZATIONAL SKILLS
- Security
- EMT Experience
- Laboratory Experience
- EMR Systems
- Customer Service
- Medical Office Experience
- Primary Care Experience
- Hospital Experience
- Office Management
- Payroll
- Medical office management
- Human resources management
- Customer Relations
- Advanced Communication
- Emergency Response
Certification
- CPR instructor Certification AHA
- First Aid instructor Certification ASHI
- BLS instructor Certification ASHI
- ACLS instructor Certification ASHI
- PALS instructor Certification ASHI
- EMT- paramedic Certification
Additional Information
SKILLS
Strong Communicator
Organizational Skills
Interpersonal Skills
Problem solving
Time management
Personal Information
Title: Paramedic, Training Specialist, Chief Compliance Officer, Director of Human Resources
Timeline
Human Resources/ Training Specialist
Vital Care EMS
03.2022 - Current
Emergency Medical Technician - Paramedic
Freedom first medical transport
07.2021 - 03.2022
Medical Assistant
Doctors Care/UCI Medical Affiliates, Inc.
04.2018 - 03.2021
Security Officer
Anderson University
07.2015 - 10.2019
EMT-Paramedic
Vital Care EMS
08.2013 - 07.2021
Operations Manager
Eddy's Vac Shack
12.2006 - 08.2013
Associate of Applied Science - Human Resources Management
Greenville Technical College
Associates of Science - Paramedic
Greenville Technical College
None -
Tri County Technical College
High School Diploma -
T.L. Hanna High School
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