Mary Catherine (Kathy) Murdock
Summerton
Summary
Qualified Patient Care Manager/ Clinical Director with strong background in RN case management. Demonstrated ability to coordinate patient care plans and collaborate with healthcare teams to ensure optimal outcomes. Proven skills in patient advocacy and resource management.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader./
Overview
12
12
years of professional experience
Work History
RN Case Manager
Crescent Hospice
01.2025 - 12.2025
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Clinical Director
Crescent Hospice
08.2013 - 12.2024
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Enhanced patient care by implementing evidence-based clinical practices.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Promoted a safe working environment for staff by enforcing strict adherence to safety protocols and addressing potential hazards promptly.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
- Collaborated with physicians and other healthcare professionals to develop comprehensive patient treatment plans.
- Managed budgets and resources effectively, resulting in cost savings without sacrifice to quality of care.
- Implemented strategic marketing initiatives to attract new patients, resulting in significant growth in patient base.
Education
Associate Degree in Nursing - Nursing
Central Carolina Community College
Sumter, SC08-1995
Skills
- Chronic disease management
- HIPAA compliance
- Care coordination
- Clinical assessment
- Medication management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Strong clinical judgment
- Wound care
- Documentation
- Patient and family advocacy
- Direct patient care
- ICD-10
Timeline
RN Case Manager
Crescent Hospice
01.2025 - 12.2025
Clinical Director
Crescent Hospice
08.2013 - 12.2024
Associate Degree in Nursing - Nursing
Central Carolina Community College