Matthew Brooks
Anderson
Summary
Dedicated and accomplished General Manager with a proven track record of 10+ years of experience in the Moving Industry. Seeking to leverage my expertise in Management, Logistics, and Marketing to contribute effectively to a new opportunity.
Overview
10
10
years of professional experience
Work History
Full Cycle Recruiter
MoveUp
09.2024 - 04.2025
- Sourced candidates domestically.
- Established relationships with various companies.
- Screened candidates via phone calls.
- Pitched potential candidates.
- Managed end-to-end recruitment, from sourcing to onboarding.
- Developed and executed strategic sourcing plans.
- Conducted screenings, interviews, and candidate assessments.
- Partnered with hiring managers to define job needs.
- Built strong talent pipelines for future hiring needs.
- Provided market insights to support hiring decisions.
Store Manager
Titlemax
Taylors
03.2024 - 11.2024
- Led daily operations, including sales, lending, and customer service
- Developed marketing strategies to drive business growth
- Ensured compliance with company policies and state regulations
- Handled customer inquiries, loan approvals, and collections
- Maintained inventory, cash flow, and operational efficiency
- Built relationships with customers to enhance retention and satisfaction
General Manager
Falcon Moving
Atlanta
08.2018 - 03.2024
- Managed the logistics and repairs of 10 company trucks to ensure continued day to day operations
- Established a relationship with local Apartments and Relators to grow customer base
- Sold our services to potential customers by providing accurate estimates and great customer service
- Managed a team of 3 office professionals
- Created and maintained an Employee Appreciation Incentive Program with monthly bonuses
- Ensured business was run to the standards of the Georgia Department of Labor
- Managed the intake of cash on a daily basis to ensure all cash from jobs was collected and deposited
- Maintained warehouse supplies to ensure continued day to day operations
Supervisor
Tiger Moving
Greenville
05.2015 - 10.2017
- Supervised a team of two to six people to complete tasks while ensuring customer satisfaction
- Worked effectively and efficiently to complete the task on time without any damages
- Resolved customer concerns and complaints in a timely manner
- Created graphics for the companies social media profiles
Education
Bachelor of Fine Arts - Photographic and Film/Video Technology/Technician and Assistant
Valencia College
Orlando, Florida07.2018
Associates of Arts and Sciences - Radio and Television
Tri-County Technical College
Pendleton, South Carolina06.2016
Skills
- Customer Service Management
- Oral and written communication
- Collaboration
- Creative
- Positivity
- Self-motivated
- Adaptable
- Problem solving
- Microsoft Office
- Leadership
- Social media management
- Time management
- Marketing
- Sales
- Multitasking
- Teamwork
- Drone videography and photography
Timeline
Full Cycle Recruiter
MoveUp
09.2024 - 04.2025
Store Manager
Titlemax
03.2024 - 11.2024
General Manager
Falcon Moving
08.2018 - 03.2024
Supervisor
Tiger Moving
05.2015 - 10.2017
Bachelor of Fine Arts - Photographic and Film/Video Technology/Technician and Assistant
Valencia College
Associates of Arts and Sciences - Radio and Television
Tri-County Technical College
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