Matthew Gregston
Myrtle Beach
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier
Brittain Resorts
05.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving issues and inquiries promptly.
- Maintained accurate cash drawer, ensuring balance at the end of each shift.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Sales Intern
Habits 365 Greek
01.2025 - 05.2025
- Contacted numerous organizations and apparel chairs on a regular basis.
- Pursuit of new leads on potential customers.
- Relaying messages from customers to the design team and management.
- Communication via email with various organizations regarding potential future orders.
- Remote
Desk Assistant
Coastal Carolina University Housing
05.2023 - 08.2024
- Answered phones and routed voicemails to respective employees.
- Served as contact person and source of information to maintain strong communication with clients.
- Opened, sorted, and distributed incoming mail to employees.
- Handled incoming calls and directed callers to appropriate department or employee.
Cashier
Stop & Shop
02.2023 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Takeout Expo
New Monmouth Diner
05.2022 - 08.2022
- Filled faxed, mobile and online orders accurately, efficiently and on-time.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Prepared appropriate bags, labels and containers for take-out orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Head Barista
Pazzo MMX
09.2019 - 05.2022
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and products.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Dishwasher
Bahrs Landing
06.2019 - 09.2019
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing large pots or items used on a continuous basis by hand.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross contamination from raw meats.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and reorganizing items.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
Education
Coastal Carolina University
Conway, SC05.2025
MBA - Business Administration
Coastal Carolina University
Conway, SC05-2026
Skills
- ID verification
- Cash handling
- Staff mentoring
- Ordering and stocking
- Issue resolution
- Prospecting
- Customer assistance
- Team collaboration
- Conflict resolution
Timeline
Cashier
Brittain Resorts
05.2025 - Current
Sales Intern
Habits 365 Greek
01.2025 - 05.2025
Desk Assistant
Coastal Carolina University Housing
05.2023 - 08.2024
Cashier
Stop & Shop
02.2023 - 04.2023
Takeout Expo
New Monmouth Diner
05.2022 - 08.2022
Head Barista
Pazzo MMX
09.2019 - 05.2022
Dishwasher
Bahrs Landing
06.2019 - 09.2019
Coastal Carolina University
MBA - Business Administration
Coastal Carolina University
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