Matthew Jones
Effingham
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Southern Hops
01.2023 - Current
- Handled cash transactions accurately and maintained balanced cash drawers.
- Resolved customer complaints promptly to enhance dining experience and satisfaction.
- Streamlined dining processes to improve table turnover rates and service efficiency.
- Mentored junior servers, fostering teamwork and improving overall service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assembler
Assembler
03.2020 - Current
- Assembled components according to specifications, ensuring high-quality standards and adherence to safety protocols.
- Operated hand tools and machinery effectively, contributing to efficient production workflows.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Conducted quality inspections of assembled products, identifying defects and implementing corrective actions.
- Trained new employees on assembly techniques, promoting skill development and workplace safety.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
Management
Stefanos Italian Restaurant
01.2015 - 03.2023
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints
- Managed a team of cashiers, hosts, and general staff members
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the restuarants Trained new employees in customer restaurant policys
- Managed multiple tables while ensuring timely food and beverage delivery.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on menu offerings, service standards, and operational procedures.
- Collaborated with kitchen team to coordinate orders and special requests efficiently.
Education
High School Diploma -
West Florence Highschool
Florence SC05-2012
Skills
- Strong work ethic
- Exceptional customer service
- Forklift operator certification
- Cash handling
- Guest engagement
- Hand tool use
- Manufacturing experience
- Equipment operation
- Product assembly
- Safety awareness
Certification
- Certified Forklift Operation
- SafeServ Certified
- CPR Certified
National Guard
Member of the National Guard serving part-time in our community while training for state emergencies and diaster relief.
Timeline
Server
Southern Hops
01.2023 - Current
Assembler
Assembler
03.2020 - Current
Management
Stefanos Italian Restaurant
01.2015 - 03.2023
High School Diploma -
West Florence Highschool