Matthew Parker
Bluffton
Summary
Dynamic security professional with experience at Coastal Security Services, excelling in emergency response and incident reporting. Proven ability to enhance safety and customer satisfaction through superior service and effective conflict de-escalation. Skilled in CCTV surveillance and relationship management, ensuring a secure and welcoming environment for all guests.
Overview
4
4
years of professional experience
Work History
Security Officer
Coastal Security Services
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, in golf cart, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- I worked in a retirement home as a security officer for 6 months, responding to whatever emergency vehicles came on property and whatever call/emergency came my way. My schedule was 5 days a week, from 10pm to 6am.
- I then got moved to work on an island only traveled to by boat. I work 5 days a week, from 10:30pm to 6:30am.
Sandwich Artist
Firehouse Subs
07.2022 - 03.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Grocery Team Member
Kroger
12.2021 - 04.2022
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
Team Member
Subway
08.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Handled food with care and took pride in my work.
Education
GED - Psychology
May River High School
Bluffton SCSkills
- Incident reporting
- Report writing
- General security
- CCTV surveillance
- Superior customer service
- Food handling
- Highly motivated
- Physical fitness
Timeline
Security Officer
Coastal Security Services
05.2024 - Current
Sandwich Artist
Firehouse Subs
07.2022 - 03.2024
Grocery Team Member
Kroger
12.2021 - 04.2022
Team Member
Subway
08.2021 - 12.2021
GED - Psychology
May River High School
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