Matthew Peterson
Anderson,SC
Summary
Adept at problem-solving and customer service, I significantly enhanced product success metrics and customer satisfaction at Walmart. My expertise in time management and proficiency with pallet jacks, coupled with a strong ability to collaborate with teams, ensured swift resolution of customer issues, fostering a superior shopping experience.
Overview
3
3
years of professional experience
Work History
Digital Associate
Walmart
06.2022 - 01.2025
- Monitored key performance indicators to ascertain product success metrics.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Recommended, selected and helped locate and obtain out-of-stock products.
Education
High School Diploma -
T. L. Hanna
Anderson, SC06-2017
Skills
- Problem-solving
- Customer service
- Time management
- Pallet jacks
- Team collaboration
Timeline
Digital Associate
Walmart
06.2022 - 01.2025
High School Diploma -
T. L. Hanna
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