Matthew Riale
Myrtle Beach
Summary
I have over seven years of experience as an independent contractor courier working with small to large companies. I work hard to meet or exceed employer and customer expectations and time-critical deadlines. I interact well with dispatchers and other drivers. I embrace shifting schedules and delivery routes and I always handle frustrated customers with professionalism and a positive attitude. I have delivered everything from a fully loaded pallet of freight, to stacked trays of nuts, bolts and other hardware, to buckets of flammable liquids, to boxes of delicate items, to court documents that needed to be filed quickly. I have always secured my freight with care and double checked everything to make sure it was secured tightly, and I have never had any incidents involving lost or damaged items during transport.
Overview
19
19
years of professional experience
Work History
Security Guard
Allied Universal
12.2022 - 03.2024
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations at the Coastal Grand Mall.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled the inside of the entire mall on foot.
- Patrolled the Coastal Grand Mall grounds in the security vehicle keeping an eye out for suspicious activity and making sure shopping carts were brought back into their respective store.
Freelance Web Designer
Self Employed
02.2020 - 09.2023
- Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique websites.
- Enhanced the functionality and appearance of each website and repaired functionality issues.
- Coordinated copywriting and designed images to craft website content.
- Tracked and reported problems with site designs, providing remedial suggestions for resolution.
Independent Contractor Courier
Courier-Messenger, Inc.
03.2018 - 05.2019
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Verified package information to check for accuracy and completeness.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS navigation systems to navigate faster routes.
Independent Contractor Courier
Courier-Messenger, Inc.
04.2005 - 11.2012
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS navigation systems to navigate faster routes.
- Followed safety procedures and regulations to protect packages and vehicles.
Education
Associate of Applied Science - Web Development
Delaware Technical Community College
Georgetown06-2016
Skills
- Excellent driving skills
- Traffic safety
- Package pickup and delivery
- Delivery management
- GPS and route planning
- Delivery scheduling
- Time management
- Efficient navigation
- Problem-solving
Timeline
Security Guard
Allied Universal
12.2022 - 03.2024
Freelance Web Designer
Self Employed
02.2020 - 09.2023
Independent Contractor Courier
Courier-Messenger, Inc.
03.2018 - 05.2019
Independent Contractor Courier
Courier-Messenger, Inc.
04.2005 - 11.2012
Associate of Applied Science - Web Development
Delaware Technical Community College
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