Matthew Robertson
Gaffney
Summary
Detail-oriented professional skilled in inventory management, quality assurance, and customer assistance. Proven ability to enhance retail operations and product displays to drive sales and improve customer engagement.
Overview
8
8
years of professional experience
Work History
Assistant Produce Manager
Ingles
Gaffney
04.2024 - Current
- Assisted in managing daily produce department operations and inventory levels.
- Coordinated product displays to enhance customer engagement and sales.
- Monitored quality standards for fresh produce and addressed any concerns.
- Implemented strategies to reduce shrinkage in the department due to theft or spoilage.
- Ordered stock from suppliers according to established purchasing procedures.
- Implemented best practices for maintaining cleanliness in the produce area.
- Reviewed invoices to verify accuracy of order quantities and prices.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Assistant Manager
Kymcousa
Spartanburg
01.2022 - 09.2022
- Managed daily operations to ensure smooth workflow and team collaboration.
- Assisted in training new staff on company policies and procedures.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated inventory management and supply chain logistics for efficiency.
- Developed a system for tracking inventory and ordering supplies.
Sales Associate
Walmart
York
08.2018 - 06.2022
- Delivered exceptional customer service, contributing to positive shopping experiences.
- Assisted customers with product selection and inquiries.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Processed transactions accurately at the cash register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained clean and organized sales floor displays.
- Restocked shelves to ensure sufficient inventory levels.
- Collaborated with team members to restock merchandise efficiently.
- Handled returns and exchanges according to store policy.
- Attended training sessions to stay updated on product knowledge.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation and stock procedures, ensuring consistent customer service.
- Worked with fellow sales team members to achieve group targets.
- Contributed to promotional events by setting up displays and signage.
- Answered incoming telephone calls to provide store, products and services information.
- Organized backroom inventory to streamline stock accessibility and efficiency.
- Assisted in unloading shipments and sorting merchandise for proper storage.
- Cultivated relationships with peers and management, fostering a collaborative team environment.
Education
High School Diploma -
Rock Hill High School
Rock Hill, SC06-2018
Skills
- Produce handling techniques
- Quality assurance
- Shrinkage reduction
- Inventory management
- Supply procurement
- Retail operations
- Merchandising strategies
- Customer assistance
Timeline
Assistant Produce Manager
Ingles
04.2024 - Current
Assistant Manager
Kymcousa
01.2022 - 09.2022
Sales Associate
Walmart
08.2018 - 06.2022
High School Diploma -
Rock Hill High School