Matthew Spotts
Columbia,SC
Summary
Dynamic Service Project Manager at Sacon LLC with a proven track record in project scheduling and risk mitigation. Recognized for enhancing customer satisfaction and mentoring teams, while implementing creative solutions that streamlined project timelines and reduced costs. A reliable leader skilled in problem-solving and fostering strong client relationships.
Overview
3
3
years of professional experience
Work History
Service Project Manager
Sacon LLC
03.2023 - Current
- Implemented risk mitigation strategies to minimize potential obstacles and ensure smooth project progression.
- Enhanced customer satisfaction by effectively managing multiple service projects from initiation to completion.
- Mentored junior staff members on effective time management and prioritization techniques-empowering them to manage their own workload efficiently and proactively.
- Facilitated seamless handoffs between phases of service projects, ensuring consistent alignment on objectives and deliverables across teams involved in each stage of the workstream.
- Served as a key point of contact for clients, addressing concerns professionally and promptly while offering tailored solutions when necessary.
- Earned recognition as a trusted advisor to clients-evidenced by consistent positive feedback on project management performance and regular requests for collaboration on future initiatives.
- Proactively identified potential bottlenecks or roadblocks in execution plans to accurately forecast potential delays or challenges before they arose.
- Developed strong relationships with clients, fostering trust and repeat business opportunities.
- Conducted thorough post-project evaluations, identifying areas of improvement for future endeavors.
- Streamlined project timelines and reduced costs by implementing efficient resource allocation strategies.
Laborer
Impeccable Solutions
01.2023 - 03.2023
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Operator
Wilson & Associates Sports Turf
06.2022 - 01.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
Education
High School Diploma -
Dreher High School
Columbia, SC05-2009
Skills
- Project scheduling
- Scope management
- Creative solutions
- Business analysis
- Mentoring and coaching
- Cost control
- Positive attitude
- Problem-solving
- Time management
- Multitasking and organization
- Goal oriented
- Reliable and responsible
- Workplace safety
- Critical thinking
- Team leadership
- Trustworthy and honest
- Crew leadership
- Heavy equipment operation
- Leadership development
- Work Planning and Prioritization
- Conflict resolution
- Task delegation
- Quality control
- Schedule management
- Power tools operation
- Hardware installation
- Frame finishing
- Mathematics
Timeline
Service Project Manager
Sacon LLC
03.2023 - Current
Laborer
Impeccable Solutions
01.2023 - 03.2023
Operator
Wilson & Associates Sports Turf
06.2022 - 01.2023
High School Diploma -
Dreher High School
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