Matthew Walton
Walton Countertops LLC
SUMTER
13
years of professional experience
Results-driven Operations Manager with a proven track record in streamlining production processes and enhancing operational efficiency. Expertise in decision-making and client relationship management. Committed to driving continuous improvement and optimizing workflows.
Work History
Operations Manager
13 Years 2 Months- Streamlined production processes to enhance operational efficiency and reduce lead times.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Analyzed operational data to identify areas for process improvement and cost reduction.
- Coordinated with suppliers to ensure timely delivery of materials, maintaining production schedules.
- Established quality control protocols, ensuring product standards met compliance requirements consistently.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Science - Hospitality Management
Skills
Operations management
Inventory management
Project management
Customer relationship management
Operations monitoring
Project leadership
Employee development
Staff management
Staff training
Conflict resolution
Client management
Customer service
Client relationships
Client relations
Inventory control
MS office
Timeline
Operations Manager
Walton Countertops LLC
06.2013 - CurrentRead More
University of South Carolina
Bachelor of Science from Hospitality Management
Read More