Detail-oriented Service/Parts Manager with 20 years of experience in automotive, marine, and heavy equipment industries. Specializes in parts and service department oversight, warranty administration, and team leadership. Proven track record in managing budgets, enhancing operational efficiency, and diagnosing/repairing complex systems with multiple manufacturer-specific certifications. Committed to driving quality service and customer satisfaction while leading high-performing teams. Strong background in inventory control, supplier relationship management, and process optimization. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service to consistently deliver impactful results.