Matthew Wright
Pendleton
Summary
Results-driven Sales Consultant with expertise in consultative sales, customer relationship building, and contract negotiation. Proven ability to exceed sales targets and enhance customer satisfaction through effective communication and strategic planning.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Grainger Nissan Of Anderson
Anderson, SC
12.2023 - Current
- Explain pricing structures, financing alternatives, warranty details, and optional add-ons to enhance customer decision-making.
- Manage sales negotiations while prioritizing customer engagement and satisfaction.
- Drive sales initiatives to consistently meet or exceed established monthly targets and performance benchmarks.
- Maintain up-to-date knowledge of vehicle features, inventory, and market trends.
- Complete sales documentation accurately and in compliance with dealership and legal requirements.
- Streamline communication between finance service and management teams to support smooth transaction execution.
- Conduct post-sale follow-ups with customers to enhance satisfaction and foster long-term retention.
Assistant Manager
Valvoline Instant Oil Change
Clemson, SC
01.2022 - 12.2023
- Drive retail sales by recommending maintenance services and premium products based on customer needs.
- Analyze daily and monthly sales reports to track performance, margins, and growth opportunities.
- Manage cash handling, deposits, and daily financial reconciliation to ensure accuracy and compliance.
- Train and coach team members on sales techniques, customer engagement, and service efficiency.
- Monitor and analyzed inventory levels and ordering practices to ensure effective cost control and maximize profitability.
- Resolve customer concerns while protecting revenue and maintaining high satisfaction scores.
- Assist with scheduling, labor optimization, and productivity tracking to control operating costs.
Education
High School Diploma -
Hartselle High School
Hartselle, AL05-2021
Skills
- Product and service sales
- Multi-departmental collaboration
- Strategic planning
- Consultative sales
- Online marketing
- Lead and referral generation
- Communication
- Cold calling
- Contract negotiation and closing tactics
- Customer relationship building
- Customer service
Timeline
Sales Consultant
Grainger Nissan Of Anderson
12.2023 - Current
Assistant Manager
Valvoline Instant Oil Change
01.2022 - 12.2023
High School Diploma -
Hartselle High School