MAURIANA RECKER
Simpsonville
Summary
Sales Professional with experience in managing and leading teams, prepared for leadership role in operational settings. Skilled in streamlining processes, enhancing customer satisfaction, and driving business growth. Strong focus on team collaboration and achieving results, flexible with changing needs. Known for effective communication, strategic planning, and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Regional Finance
08.2024 - Current
- Lead branch operations to enhance customer satisfaction and retention.
- Train and mentor staff to improve service delivery and operational efficiency.
- Develop and implement strategies to increase loan production and profitability.
- Analyze financial reports to identify trends and drive informed decision-making.
- Oversee daily branch activities, optimize workflows for improved performance.
Residential Account Executive
Windstream
07.2022 - 08.2024
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Ranked #1 in Quota and Conversion for entire department 6 months in a row.
- Exceeded Sales Quota by 50% minimum on a monthly basis.
- Developed tailored communication strategies to enhance customer engagement and retention.
Inbound Sales Representative
Spectrum
06.2019 - 07.2022
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Documented details of calls and customer interactions.
Education
Associate of Applied Science - Accounting
Greenville Technical College
Greenville, South Carolina, SC05-2027
Skills
- Coaching and mentoring
- Operations management
- Sales management
- Branch operations management
- Goals and performance
- Verbal/written communication
- Proficient in MS office
- Collections
- Training and development
Certification
- Licensed Realtor
- CNP - Certified Notary Public
Timeline
Assistant Branch Manager
Regional Finance
08.2024 - Current
Residential Account Executive
Windstream
07.2022 - 08.2024
Inbound Sales Representative
Spectrum
06.2019 - 07.2022
Associate of Applied Science - Accounting
Greenville Technical College