Maurice Moss-Anderson
North Augusta,GA
Summary
Professional in finance and asset management, prepared to bring value through meticulous oversight of collateral documentation and process improvements. Background includes maintaining regulatory compliance and enhancing collateral systems. Known for collaborative teamwork and adaptability to changing demands, with strong organizational and analytical skills.
Overview
14
14
years of professional experience
Work History
Collateral Specialist
SRP Federal Credit Union
08.2019 - Current
- Managed risk exposure by conducting regular audits of collateral files, identifying discrepancies, and resolving issues promptly.
- Ensured accuracy of legal descriptions for collaterals by closely reviewing property records and title reports.
- Collaborated with cross-functional teams to develop strategies for optimizing the use of collateral assets in lending transactions.
- Streamlined collateral management processes by implementing efficient tracking systems and improving communication. Processing Collateral files and trailing documentation.
- Communicating with various members, other financial company and internal team members involving collateral.
- Ensuring lien placement and documentations.
- Managing and tracking of collateral.
- Assisting with Collateral recovery.
- Adhering to compliance and regulatory requirements.
- Processing of daily, monthly, and monthly reports.
- Assist with training and coaching.
- Present collateral presentations.
Lead Teller
Wells Fargo
02.2017 - 08.2019
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Investigated and promptly resolved issues with patron accounts.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
- Replenished ATM funds in empty canisters prior to validation process.
- Introduced customers to other bank team members to help meet financial needs.Processing customer transactions.
- Answer questions and provide information.
- Identifying need and suggesting the appropriate product or service.
- Addressing complaints and resolving issues.
- Educating on finances.
- Supervising teller ensuring that adhere to the policies and procedure.
- Training and coaching of teller.
Vault Teller
Regions Bank
05.2016 - 02.2017
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Properly processed deposits, withdrawals and payments for average of 20 to 50 customers daily.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Maintained a reliable and up-to-date knowledge of compliance regulations and cash handling best practices by participating in ongoing professional development opportunities.
- Processing various transactions
- Assisting with account services.
- Providing good professional assistance.
- Educating on product and services
- Assisting with training.
- Completing reports daily and weekly.
Assistance Store Mgr
Walgreens
09.2011 - 05.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
High School Diploma -
Academy of Richmond County
Augusta, GA05.2010
Skills
- Loan documentation
- Insurance verification
- Collateral valuation
- Legal documentation
Timeline
Collateral Specialist
SRP Federal Credit Union
08.2019 - Current
Lead Teller
Wells Fargo
02.2017 - 08.2019
Vault Teller
Regions Bank
05.2016 - 02.2017
Assistance Store Mgr
Walgreens
09.2011 - 05.2016
High School Diploma -
Academy of Richmond County
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