Max Lockwood
Bluffton
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Operations Manager
RBW Logistics
Hardeeville
01.2020 - Current
- Managed daily logistics operations to ensure timely delivery of goods.
- Oversaw inventory control processes to maintain stock accuracy and availability.
- Coordinated with suppliers to streamline procurement and reduce lead times.
- Trained staff on operational procedures to improve efficiency and productivity.
- Analyzed workflow processes to identify areas for improvement and optimization.
- Facilitated communication between departments to enhance collaboration and problem-solving.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Oversaw financial management, budget management, accounting and payroll activities.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Performed cost analysis for various projects to determine budget requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Education
Hephzibah High School
Hephzibah, GASkills
- Inventory management
- Supply chain optimization
- Workflow analysis
- Budget oversight
- Training and development
- Customer relationship management
- Safety compliance
- Vendor negotiation
- Staff scheduling
- Employee recognition
- Problem solving
- Effective communication
- Team building
- Process standardization
- Financial analysis
- Microsoft office suite expert
- Customer retention
- Cost reduction strategies
- Supply chain distribution
- Health and safety compliance
- Process improvement
- Business strategy development
- Operations oversight
- Policies and procedures implementation
- Strategic planning
- Emergency response
- Operations monitoring
- Startup turnaround strategies
- Communication improvements
- Maintenance planning
- Document control
- Inventory control
- Procedure development
- Problem-solving
- Conflict mediation
- Budgeting and cost control
- Troubleshooting and problem solving
- Cultural awareness
- Forecasting and scheduling
- Customer service
- Workflow optimization
- Vendor sourcing
- Delegation
- Contract management
Certification
- Lean Six Sigma Green Belt
- OSHA Certified to train and operate Forklifts, Clamp Truck, Turret Truck, Cherry Picker, Electric Pallet Jack, Scissor Lift, and Boom Lift.
- CPR/First Aid Certified
- AIB Certified
- HACCP Certified
- Certified in Handling Hazardous Materials
Accomplishments
- Successfully oversaw/and or started up 6 of RBW’s current buildings. All buildings have a variety of accounts from pallet in pallet out, pick and pack, case picking, mod buildings, and handling food grade products.
References
References available upon request.
Timeline
Operations Manager
RBW Logistics
01.2020 - Current
Hephzibah High School