Dependable professional with strong customer service skills. Known for effective communication and attention to detail, contributing to team success and high-quality service.
Overview
4
4
years of professional experience
Work History
Shift Support
Chick-fil-A
Columbia, SC
08.2025 - Current
Demonstrated respect and friendliness to all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Adapted to changing schedules by working night, weekend, and holiday shifts. across night, weekend, and holiday shifts.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Identified issues, analyzed information, and provided solutions to problems.
Trainer
Chick-fil-A
Columbia, SC
09.2024 - 08.2025
Developed and implemented training programs to enhance team performance and service quality.
Facilitated onboarding sessions for new employees, ensuring consistent adherence to company standards.
Assessed training needs through observation and feedback to improve staff skills and efficiency.
Mentored junior team members, promoting knowledge sharing and skill development within the team.
Provided coaching and mentoring to employees.
Established and maintained quality control standards.
Team Member
Chick-fil-A
Columbia, SC
10.2022 - 09.2024
Delivered exceptional customer service in fast-paced environment.
Collaborated with team members to ensure smooth service during peak hours.
Operated kitchen equipment efficiently to maintain food quality and safety standards.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
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