Mazzy Buster
Simpsonville
Summary
Reliable and positive individual with a strong problem-solving aptitude and a collaborative attitude. Possesses a comprehensive understanding of safety protocols, ensuring a secure work environment. Committed to making valuable contributions towards efficient project completions and overall team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Specialist
Harley-Dadvidson of Greenville
04.2024 - Current
- Guided customers to help find the parts they need to fix or upgrade their motorcycles.
- Issued parts to technicians to complete customers' repairs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased store revenue by cross-selling products and upselling services to customers.
- Served customers in-store and by telephone to answer questions and place orders.
Parts Specialist
Carl's Cycle Sales
11.2023 - 03.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Hardware Associate
The Home Depot
03.2022 - 07.2023
- I helped customers find the tools they needed and gave suggestions on what tools would be best for their project.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean, organized store environment to facilitate ease of shopping for customers.
- Assisted customers in selecting appropriate tools and materials for their projects, leading to increased sales conversions.
Education
Associate's degree - Motorcycle mechanics
Universal Technical Institute - Motorcycle Mechanics Institute Division
Avondale, AZ02.2025
GED -
Middleton Academy
Middleton, ID01.2020
Skills
- Effective Time Management
- Strong Verbal Communication
- Customer Service Expertise
- Retail Store Management
- Customer Engagement
- Client Support
- Basic Mathematical Skills
- Professional Phone Communication
- Sales Expertise
Certification
- CPR Certification
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Parts Specialist
Harley-Dadvidson of Greenville
04.2024 - Current
Parts Specialist
Carl's Cycle Sales
11.2023 - 03.2024
Hardware Associate
The Home Depot
03.2022 - 07.2023
GED -
Middleton Academy
Associate's degree - Motorcycle mechanics
Universal Technical Institute - Motorcycle Mechanics Institute Division
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