McKade Johnson (Mac)
Charleston
Summary
Experienced with customer needs assessment, sales processes, and client relationship management. Utilizes effective communication and negotiation skills to close deals and enhance client satisfaction. Knowledge of market trends and customer service strategies.
Overview
4
4
years of professional experience
Work History
Inside Rental Sales Representative
Blanchard Machinery (Caterpillar Machinery)
01.2023 - 01.2024
- Developed and refined sales skills in a high-stakes, customer-facing environment, interacting with clients from diverse cultural and linguistic backgrounds
- Managed customer inquiries, coordinated rental agreements, and closed deals with a focus on delivering personalized solutions
- Enhanced product knowledge, improving sales strategies to meet customer needs, and increased overall customer satisfaction
Jet Ski Guide & Sales Associate
Tide Water
06.2021 - 08.2021
- Led guided jet ski excursions, ensuring passenger safety and enjoyment while maintaining a focus on customer satisfaction
- Utilized strong interpersonal and sales skills to promote and sell photo packages, increasing revenue and customer engagement
Laborer
Broad River Clearing and Brush Cutting
06.2020 - 08.2020
- Assisted with brush cutting and rock hauling in demanding outdoor conditions
- Gained hands-on experience in physically intensive work, demonstrating a strong work ethic and team collaboration
Education
Bachelor of Science - Human and Social Sciences with a emphasis on Business
Charleston Southern University
Charleston, SC12.2024
High School Diploma - undefined
Ben Lippen High School
Columbia, SC05.2020
Skills
- Sales & Negotiation: Proven ability to close deals and drive business growth through customer-focused sales strategies
- Leadership & Teamwork: Strong leadership potential demonstrated in both athletic and professional environments
- Communication & Customer Relations: Excellent verbal and written communication skills, adept at building rapport and trust
- Time Management: Highly organized and able to prioritize tasks efficiently in fast-paced settings
- Analytical & Goal-Oriented: Strong critical thinking skills to identify and achieve objectives, both individually and collaboratively
- Adaptability & Resilience: Able to thrive in challenging environments and respond positively to feedback and criticism
LEADERSHIP & COMMUNITY INVOLVEMENT
- Mission Trip to Cuba – February2019
- Mission Trip to Costa Rica – February2020
- Leadership Days at Ben Lippen – May2019
- Volunteered at Football Clinic for Underprivileged Youth – June2021
RELEVANT COURSEWORK
- Principles of Leadership: Gained valuable insight into leadership principles through seminars and group projects, including exploring perceptual distortions in the workplace
- Communication: Developed exceptional communication skills, focusing on diplomacy and effective interpersonal interaction
- Time Management & Self-Motivation: Honed the ability to work efficiently under tight deadlines, balancing multiple commitments as both a student-athlete and intern
- Goal-Oriented & Analytical Thinking: Strengthened ability to set and achieve both short-term and long-term goals, with a strategic approach to problem-solving and outcome optimization
Timeline
Inside Rental Sales Representative
Blanchard Machinery (Caterpillar Machinery)
01.2023 - 01.2024
Jet Ski Guide & Sales Associate
Tide Water
06.2021 - 08.2021
Laborer
Broad River Clearing and Brush Cutting
06.2020 - 08.2020
High School Diploma - undefined
Ben Lippen High School
Bachelor of Science - Human and Social Sciences with a emphasis on Business
Charleston Southern University
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