Mckenna Menke
Tri State Horizons
COLUMBIA
5
years of professional experience
Adaptable and driven professional with extensive experience in customer service and sales. Proven problem-solving skills and effective communication enhance customer satisfaction and streamline operational workflows. Consistently achieves high performance metrics and fosters positive client relationships.
Work History
Sales and Marketing Intern
1 Month- Identified and engaged prospective customers, initiating consultative sales discussions to drive lead generation in a fast-paced retail atmosphere.
- Analyzed customer internet service needs and delivered personalized product recommendations to strengthen client relationships.
- Communicated pricing promotions and service options, skillfully addressing objections and highlighting value of savings opportunities to support customer decision-making.
- Surpassed daily customer outreach targets through proactive engagement and strategic communication.
- Worked closely with sales leaders to develop targeted prospecting strategies, focusing on improving customer engagement and achieving team sales goals.
- Monitored and analyzed internet service offerings and competitor promotions to enhance product positioning.
Administrative Assistant
2 Years 8 Months- Provided administrative and operational support to sales managers, enhancing overall efficiency in a fast-paced dealership environment.
- Organized and processed sales paperwork to ensure compliance with dealership standards, facilitating seamless transactions.
- Maintained accurate records and documentation to facilitate efficient operations.
- Streamlined office organization to optimize productivity and resource allocation, resulting in a more effective workspace.
- Protected confidential information to ensure trust and compliance. with precision and professionalism, maintaining strict confidentiality.
- Streamlined office organization to optimize productivity and resource allocation, creating a more effective workspace.
Sales Associate, Wholesale & Retail Operations
4 Years 9 Months- Delivered high-volume customer service, assisting over 100 customers each shift.
- Provided high-volume customer service, assisting over 100 customers each shift to enhance overall customer satisfaction.
- Coordinated inventory management for retail and wholesale operations to maintain stock levels and meet customer demand.
- Fulfilled bulk orders, ensuring timely delivery and meeting customer needs effectively.
- Drove business growth from farm stand to full-scale market by building strong customer relationships.
Education
Bachelor of Arts - Public Health - Minor in Business Administration
- 3.8 GPA
- Member of Alpha Xi Delta, 2023
Skills
Client relationship management
Customer service
Sales forecasting
Market analysis
Data analysis
Cross-functional collaboration
Project management
Microsoft Excel
Problem solving
Adaptability
Teamwork
Active listening
Timeline
Sales and Marketing Intern
Tri State Horizons
05.2026 - 06.2026Read More
Administrative Assistant
Lee Auto Malls
05.2023 - 01.2026Read More
Sales Associate, Wholesale & Retail Operations
Blackie's Farm Fresh Produce
04.2021 - 01.2026Read More
University of South Carolina
Bachelor of Arts from Public Health - Minor in Business Administration
Read More