Summary
Overview
Work History
Education
Skills
Timeline
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Mckensey Joffe

Bluffton

Summary

Dynamic retail professional with a proven track record at Mermaid of HH, excelling in customer service and sales. Skilled in cash handling and conflict resolution, I consistently enhanced customer satisfaction and loyalty. Recognized for teamwork and reliability, I thrive in fast-paced environments, driving sales and fostering positive customer relationships.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Mermaid of HH
11.2024 - 01.2025
  • Assisted customers in product selection and inquiries, enhancing overall shopping experience.
  • Maintained merchandise displays to ensure an organized and appealing store environment.
  • Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
  • Collaborated with team members to achieve daily sales goals and improve service delivery.
  • Handled inventory management tasks, including restocking shelves and tracking product availability.
  • Participated in training programs to develop product knowledge and sales techniques.
  • Supported promotional activities by setting up displays and distributing marketing materials.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty to the brand.

FOH Team Member

Chick-fil-A
01.2024 - 08.2024
  • Provided exceptional customer service in fast-paced environment.
  • Assisted with food preparation and maintaining cleanliness of workstations.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions.
  • Collaborated with team members to optimize service flow during peak hours.
  • Engaged customers with positive interactions, enhancing overall dining experience.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.

Education

Bachelor of Science - Nursing

University of South Carolina Beaufort
Bluffton, SC
05-2028

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Time management
  • Flexible schedule
  • Money handling
  • Relationship building
  • Product knowledge

Timeline

Retail Sales Associate

Mermaid of HH
11.2024 - 01.2025

FOH Team Member

Chick-fil-A
01.2024 - 08.2024

Bachelor of Science - Nursing

University of South Carolina Beaufort

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Mckensey Joffe