Summary
Overview
Work History
Education
Skills
References
Timeline
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McKenzie Glover

Woodruff

Summary

Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Overview

3
3
years of professional experience

Work History

Shift Leader

Arbys Restaurant
Eagle Mountain
01.2023 - Current
  • Resolved customer issues through knowledgeable and friendly service, enhancing satisfaction.
  • Ensured cleanliness and organization of work areas to comply with safety standards.
  • Oversaw inventory levels and restocked supplies efficiently during shifts and on a weekly basis.
  • Verified accuracy of cash drawers during opening and closing shifts to prevent discrepancies.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.

Team Trainer

Port Of Subs Las Vegas
Las Vegas
06.2022 - 01.2023
  • Trained new team members on food safety and sanitation protocols to ensure compliance.
  • Demonstrated proper equipment usage and maintenance procedures to enhance operational readiness.
  • Provided ongoing feedback to staff regarding performance and organization to ensure best practice.
  • Recommended strategies for improving team workflow efficiency and productivity.

Education

College and Career Ready Diploma, Weighted GPA 4.5 -

Amplus Academy
Las Vegas, NV
05-2022

Skills

  • Customer service and support
  • Cash handling and inventory management
  • Team training and development
  • Food safety compliance
  • Workflow optimization strategies
  • Time management skills
  • Safety compliance measures
  • Staff scheduling efficiency
  • Sales and upselling techniques

References

References available upon request.

Timeline

Shift Leader

Arbys Restaurant
01.2023 - Current

Team Trainer

Port Of Subs Las Vegas
06.2022 - 01.2023

College and Career Ready Diploma, Weighted GPA 4.5 -

Amplus Academy

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McKenzie Glover