McKenzie Hall
Columbia
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Retail professional prepared for this role with comprehensive background in sales and cashier operations. Proven ability to enhance customer satisfaction and streamline checkout processes. Valued for teamwork, reliability, and adaptability in dynamic retail environments.
Professional retail worker prepared for customer service roles with strong cash handling and sales skills. Focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in customer interaction, inventory management, and point-of-sale systems. Known for positive attitude and strong work ethic in busy retail environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Cashier
HomeGoods, TJX Companies
Columbia, SC
11.2024 - 10.2025
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted in maintaining store organization, ensuring merchandise displayed attractively.
- Collaborated with team members to uphold inventory management standards and restock items promptly.
- Monitored sales floor for cleanliness and safety, adhering to company policies and procedures.
- Engaged with customers proactively, promoting loyalty programs to increase customer retention.
- Trained new associates on operational processes and customer service best practices.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Target
Columbia, SC
11.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices, and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Cashier/Sales Associate
American Eagle Outfitters, Inc
Columbia, SC
08.2023 - 11.2023
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Exchanged merchandise for customers and accepted returns.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
Cashier
Lowe's Foods
Columbia, SC
08.2020 - 08.2021
- Maintained accurate cash drawer balance throughout shift to ensure financial integrity.
- Processed transactions efficiently at point of sale to enhance customer experience.
- Assisted customers with product inquiries and store navigation to promote satisfaction.
- Resolved customer concerns promptly by applying problem-solving skills in high-pressure situations.
- Adapted quickly to new systems and procedures, improving operational efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Trained new staff on register operations and customer service best practices to foster teamwork.
Education
High School Diploma -
Midlands Middle College
Columbia, SC06-2022
Bachelor of Science - Nursing
South University - Columbia
Columbia12-2027
Skills
- Team collaboration
Customer service
Cash handling accuracy
Dependability
Customer engagement
Stock replenishment
Resilience under pressure
Merchandise restocking
Product knowledge
Returns processing
Multitasking and organization
Creative thinking
Customer assistance
Adaptable and flexible
Teamwork
Problem-solving abilities
Reliability
Effective communication
Accomplishments
- Achieved Lash Certification by completing Lash Making and practice with accuracy and efficiency.
Affiliations
- Dancing
- Exercising
Languages
English
Full Professional
Education and Training
true,other
Lash Technician Certificate
Completed March 28, 2026
Successfully completed professional lash technician training, gaining hands-on experience in classic and volume lash extension application, lash isolation techniques, sanitation, and client safety. Trained in proper consultation, lash mapping, and aftercare to ensure high-quality results and client satisfaction. Demonstrates attention to detail, patience, and strong customer service skills.
Timeline
Retail Sales Associate Cashier
HomeGoods, TJX Companies
11.2024 - 10.2025
Sales Associate
Target
11.2023 - 01.2024
Cashier/Sales Associate
American Eagle Outfitters, Inc
08.2023 - 11.2023
Cashier
Lowe's Foods
08.2020 - 08.2021
High School Diploma -
Midlands Middle College
Bachelor of Science - Nursing
South University - Columbia