Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
Work History
Team Member
Chic-Fil-A
Clemson
08.2024 - Current
Coordinated daily tasks and assignments through effective communication with team.
Assisted in training new staff on operational procedures and safety protocols.
Maintained clean and organized workspace in collaboration with team members to support efficient operations.
Operated equipment and tools following safety guidelines to ensure efficiency.
Managed inventory levels by restocking supplies and monitoring usage.
Shared insights on workflow improvements in team meetings to enhance overall processes.
Shit Leader
Byrd's Famous Cookies
06.2022 - Current
Managed daily cash handling procedures to ensure transaction accuracy and minimize discrepancies.
Oversaw store operations by counting cash drawers, managing equipment, and supervising staff to maintain operational standards.
Managed store personnel by delegating tasks and supervising daily operations.
Engaged with customers to build rapport and foster loyalty, contributing to increased sales.
Streamlined opening and closing procedures as integral member of store staff.
Trained and supervised new employees to apply best practices in customer service and store operations.
Collaborated with the management team on implementing strategies to achieve store monthly sales targets.
Shift Leader
Great American Cookie and Marble Slab
01.2021 - 11.2021
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Implemented efficient scheduling and task delegation methods to streamline team operations.
Trained new employees and delegated tasks to enhance team efficiency and performance.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Fostered strong communication among staff by encouraging open dialogue during shift meetings and one-on-one discussions.
Education
BBA - Business Management
Clemson University
Clemson, SC
05.2027
Associate of Applied Science - Small Business Management
Trident Technical College
Charleston, SC
04-2024
Skills
Customer service
Product knowledge
Project management
Process optimization
Workflow improvement
Operational procedures
Employee training
Effective communication
Timeline
Team Member
Chic-Fil-A
08.2024 - Current
Shit Leader
Byrd's Famous Cookies
06.2022 - Current
Shift Leader
Great American Cookie and Marble Slab
01.2021 - 11.2021
BBA - Business Management
Clemson University
Associate of Applied Science - Small Business Management