Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Megan Bailey

Hilton Head Island

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Membership & Event Coordinator

Wexford Hilton Head
06.2023 - Current
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Organized "Wexford Wellness" fitness programs for our members.
  • Conducted prospective new member tours.
  • Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
  • Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
  • Improved customer satisfaction by providing timely updates on the status of closings and addressing any concerns or questions promptly.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.

PROCESSOR/ CUSTOMER SERVICE

Hilton Head Insurance and Brokerage
01.2023 - 05.2024
  • Communication between clients and third-party companies
  • Compiling data on policy changes
  • Record keeping
  • Detail orientation
  • Information analyzation
  • Time management
  • Problem solving.

Boat Club Assistant/Marina Dock Hand

Palmetto Bay Marina
03.2021 - 06.2023
  • Provide tours for prospective members, review rules and procedures
  • Recruit and train club staff to ensure goals are met and focus on accountability
  • Enhanced member experience by providing excellent customer service and addressing their concerns promptly.
  • Record department expenses and revenue for budgetary needs
  • Ensure customer satisfaction
  • Ensured a safe and clean environment for members by regularly inspecting equipment and maintaining cleanliness standards.

Hostess (Summer Break)

Copper premium pub
05.2021 - 08.2021
  • Greeted and escorted guests to table, providing menus and daily specials
  • Reviewed and updated seated chart to reflect occupied seating
  • Manages reservations received through telephone or internet; coordinated seating for requested dates, times and party
  • Addressed and resolved guest complaints, referring to management when necessary.

Education

B.S. Hospitality and tourism Management -

university of south carolina - beaufort
05.2023

Skills

  • Client/Customer Relations
  • Organization and Prioritization
  • Verbal Communication
  • Analytical and Creative Thinking

Timeline

Membership & Event Coordinator

Wexford Hilton Head
06.2023 - Current

PROCESSOR/ CUSTOMER SERVICE

Hilton Head Insurance and Brokerage
01.2023 - 05.2024

Hostess (Summer Break)

Copper premium pub
05.2021 - 08.2021

Boat Club Assistant/Marina Dock Hand

Palmetto Bay Marina
03.2021 - 06.2023

B.S. Hospitality and tourism Management -

university of south carolina - beaufort

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Megan Bailey