Dynamic hospitality professional recognized for exceptional productivity and efficient task execution. Proven ability to deliver outstanding customer service while managing cash registers and inventory. Strong communication and teamwork skills enhance adaptability in fast-paced environments. Committed to continuous improvement and tackling new challenges effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Manuel's Bread Cafe
North Augusta
10.2023 - 09.2025
Anticipated customer needs and resolved issues, enhancing overall dining experience.
Managed multiple tables, ensuring timely service for every patron.
Collaborated with team members to provide top-quality dining experiences.
Coordinated with hosts, bussers, and kitchen staff, streamlining service delivery.
Trained new employees on restaurant procedures and plating techniques, ensuring consistent service standards.
Executed cleaning duties and organized server stations for efficiency.
Assessed daily customer satisfaction and implemented corrective actions.
Bartender/Server
World of Beer Bar & Kitchen
Augusta
10.2021 - 10.2023
Provided exceptional customer service by engaging guests and anticipating needs.
Cultivated strong relationships with customers and staff, enhancing overall service experience and customer satisfaction.
Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
Trained new bartenders on drink preparation and upselling, improving team performance and service quality.
Upsold customers from shelf brands to premium options, increasing overall sales.
Conducted regular bar inventories and completed daily requisition sheets.
Balanced daily registers and generated sales reports for management, providing insights for operational decisions.
Bartender/Server
Top Dawg Tavern
Augusta
12.2018 - 10.2021
Led bar operations, including cocktail design, menu development, and inventory management to enhance customer experience.
Monitored mixology trends and bar equipment to elevate offerings.
Ensured regulatory compliance and built strong customer relationships to promote a welcoming environment.
Conducted regular inventories and completed daily requisition sheets to maintain stock accuracy and support operational efficiency.
Organized daily till totals and tips to ensure precise financial reporting.
Maintained sanitation standards to uphold a safe drinking environment.