Megan McConnell
Seneca
Summary
Dynamic sales professional with a proven track record at Byrd-McLellan Agency, excelling in client service and relationship building. Known for effectively managing high-stress situations while maintaining professionalism. Skilled in POS transactions and fostering customer loyalty, contributing to increased sales and a positive experience. Reliable and outgoing team player.
Overview
5
5
years of professional experience
Work History
Sales Associate
Byrd-McLellan Agency
04.2025 - Current
- Answered the phones and directed clients with their questions or payments.
- Maintained calm demeanor and professionally managed issues in complicated, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers when they walk into the office.
- Engaged with customers to build rapport and loyalty.
- Assisted the insurance agents with tasks such as emailing clients, filing claims, cancelling policies, and making changes to policies.
Intern
Payne, White, & Schmutz, CPA
01.2025 - 04.2025
- Greeted customers when they entered the office.
- Sorted and organized files, spreadsheets, and reports.
- Prepared tax return booklets for clients.
- Communicated with clients via phone when needed.
Salesperson
Dear Rosie Boutique
10.2022 - 08.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Salesperson
Sunni Ann Mercantile
05.2021 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
Education
Bachelor of Arts - Human Services
Anderson University
Anderson, SC08-2026
Skills
- Client service
- Meeting deadlines
- Positive and professional
- Customer engagement
- Relationship building
- Teamwork and collaboration
- Excellent communication skills
- Reliable and punctual
- Outgoing personality
Timeline
Sales Associate
Byrd-McLellan Agency
04.2025 - Current
Intern
Payne, White, & Schmutz, CPA
01.2025 - 04.2025
Salesperson
Dear Rosie Boutique
10.2022 - 08.2023
Salesperson
Sunni Ann Mercantile
05.2021 - 10.2022
Bachelor of Arts - Human Services
Anderson University