Megan Nutter
Sumter
Summary
Resourceful Professional with proven customer service and communication skills. Experienced in conflict resolution and team collaboration, creating engaging experiences for diverse groups. Known for quick thinking in high-pressure situations and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Game Master (Assistant Manager)
Lock, Clock, and Peril
Sumter
02.2023 - Current
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere.
- Problem-solve on the fly to help minimize or eliminate any malfunctions or reset errors.
- Responded promptly and effectively to any guest questions, concerns, or requests, while maintaining guests' immersion.
- Helped maintain a clean, friendly, and safe work environment.
- Brainstorming creative ideas and working on creative projects in the construction of new game experiences.
- Assisted in coordinating special requests or accommodations for guests with larger groups or special needs.
- Answered phones, took messages, and published the work schedule each month.
Concessions/Box Office Associate
Beacon Cinema Group
Sumter
03.2015 - 07.2015
- Assisted customers with ticket purchases and inquiries.
- Managed cash register and processed transactions accurately.
- Maintained positive working relationship with fellow staff and management.
- Checked system for seat availability and provided customers with available options.
- Assisted in resolving customer inquiries and complaints in a timely manner.
- Managed the box office phone line and responded to incoming calls promptly.
- Performed data entry tasks such as entering customer information into databases.
Education
Associate of Arts -
Central Carolina Technical College
Sumter, SC04-2018
Bachelor of Arts - Performing Arts
Wesleyan College
Macon, GA12-2021
Skills
- Customer service
- Data entry
- Conflict resolution
- Team collaboration
- Communication skills
- Problem solving
- Verbal and written communication
Timeline
Game Master (Assistant Manager)
Lock, Clock, and Peril
02.2023 - Current
Concessions/Box Office Associate
Beacon Cinema Group
03.2015 - 07.2015
Associate of Arts -
Central Carolina Technical College
Bachelor of Arts - Performing Arts
Wesleyan College