Meghan Nelson
Summerville
Summary
Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics.
Overview
17
17
years of professional experience
Work History
Encapsulation Operator
Thorne HealthTech
Summerville
04.2024 - Current
- Maintain cleanliness of work area and equipment in accordance with safety regulations.
- Set up and operate production machinery according to specific standards and protocols, and disassembles equipment for proper cleaning and sanitizing
- In process testing and weight checks to meet quality standards and prevent waste
- Follow provisions of the Production Department’s Standard Operation Procedures and Current Good Manufacturing Practices
- Basic math abilities in order to finalize batch records
Production Tech
Charles River Laboratories
Chas
05.2022 - 10.2023
- Prepared stoppers and glassware, cleaned rooms, and performed sterile fill operations, in addition to manual capping and crimping tasks for production processes
- Carried out labeling, final inspection, and preparation of products, maintaining high standards of quality and compliance
- Ensured strict conformance to Standard Operating Procedures (SOPs), meticulously documenting processes in accordance with company policies and regulatory requirements
- Maintained environmental standards, conducting general housekeeping and observing safety protocols to ensure a clean and safe work environment
Direct Support Professional
Disabilities Board of Charleston County
10.2017 - 08.2022
- Monitored and documented patient progress, promptly reporting any significant changes to medical personnel
- Conducted health education assessments for patients and delivered tailored training and guidance
- Maintained consistent communication with patients to provide support and clear instructions for care
- Facilitated patient engagement in recreational activities to enhance well-being while ensuring adherence to medication protocols and personal safety measures
Direct Support Professional
Disabilities Board of Dorchester County
02.2012 - 10.2017
- Conducted comprehensive assessments of patient educational needs, delivering tailored training and instructional support
- Monitored and documented patient progress and responses to care strategies, alerting medical personnel to any significant changes or concerns
- Maintained accurate records of nursing notes, services rendered, and patient reactions, ensuring thorough communication of care provided
- Fostered a secure and trusting care environment, facilitating the advancement of patient independence while prioritizing safety and adherence to HIPAA standards
Customer Service Representative
Amazon
11.2015 - 11.2016
- Addressed customer inquiries and resolved issues efficiently, ensuring satisfaction and maintaining minimal hold times
- Coordinated appointment scheduling, managed shipping logistics, and facilitated special orders to enhance customer experience
- Delivered comprehensive product knowledge to customers, contributing to informative and positive service interactions
Administrative Assistant
MUSC Hollings Cancer Center
06.2010 - 06.2011
- Coordinated scheduling and managed reservations for conference calls, ensuring timely confirmations and efficient office support functions
- Oversaw supply management and vendor relations while maintaining office organization, and upheld a professional demeanor when managing the reception area and addressing diverse communication needs
Accounts Receivable Representative
NCO
04.2008 - 06.2010
- Managed customer accounts by processing payments and negotiating payment arrangements, enhancing account resolution rates and financial accuracy
- Conducted outbound communication to inform customers of billing details, ensuring timely payment and maintaining the integrity of customer data
Education
Trade Diploma - Cosmetology
Academy of Cosmetology
North Charleston, South Carolina06.2008
High School Diploma - General Studies
Burke High School
Charleston, South Carolina06.2006
Skills
- Equipment operation
- Machine setup
- Standard operating procedures
- Process documentation
- Safety compliance
- Cleanroom protocols
- Batch record management
- Team collaboration
- Problem solving
- Communication skills
- Continuous improvement
- Efficient multitasking
- Machine operation
- Equipment maintenance
- Hand and power tools
Timeline
Encapsulation Operator
Thorne HealthTech
04.2024 - Current
Production Tech
Charles River Laboratories
05.2022 - 10.2023
Direct Support Professional
Disabilities Board of Charleston County
10.2017 - 08.2022
Customer Service Representative
Amazon
11.2015 - 11.2016
Direct Support Professional
Disabilities Board of Dorchester County
02.2012 - 10.2017
Administrative Assistant
MUSC Hollings Cancer Center
06.2010 - 06.2011
Accounts Receivable Representative
NCO
04.2008 - 06.2010
Trade Diploma - Cosmetology
Academy of Cosmetology
High School Diploma - General Studies
Burke High School