MEKLINRAJ ARULDOSS

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Worked with front desk to respond promptly to all guest requests.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Completed schedules, shift reports, and other business documentation.
• Increased employee performance through effective supervision and training.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
• Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
• Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
• Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
• Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
• Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
• Trained and mentored new staff on cleaning and safety protocols.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.

• Assign tasks and duties to housekeeping staff.
• Supervise and monitor the performance of housekeeping staff.

Cleanliness and Hygiene

• Ensure all hospital areas are maintained to a high standard of cleanliness and hygiene.
• Implement and enforce cleaning standards and protocols
• Monitor and inspect cleaning progress to ensure quality.

Customer Service

• Provide excellent customer service to patients, visitors, and staff.
• Address any complaints or concerns promptly and professionally.

Infection Control

• Adhere to all infection control guidelines and protocols.
• Ensure proper handling and disposal of infectious waste.

Safety

• Ensure a safe working environment for staff.
• Address any safety concerns or issues promptly.

Communication

• Maintain clear and effective communication with staff, supervisors, and other departments.
• Keep management informed of any issues or concerns.

• Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
• Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
• Changed bed linens and collected soiled linens for cleaning.
• Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
• Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
• Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Vacuumed and shampooed carpets, upholstery and other fabrics.

• Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.