Melanie Hughes
Huger
Summary
Results-oriented professional skilled in adapting to new environments and rapidly applying knowledge. Passionate about continuous learning and navigating change. Experienced in motivating and developing teams to enhance profitability in competitive settings.
Overview
1
1
Certification
3
3
years of post-secondary education
20
20
years of professional experience
Work History
General Manager/Director of Operations
Hushpuppies Seafood Company
05.2023
- Started at Page's Okra Grill in May of 2013 as a server, moved immediately into the Lead Expo position through July of 2016, only to be recruited by the owners of Page's to run their new venture, Hushpuppies Seafood Company in May of 2023.
- Supervised 35 staff members, facilitating their adaptation to changing priorities and maintaining operational flow.
- Coordinated multiple table sections, ensuring timely and accurate order preparation per customer specifications.
- Trained new and existing staff members on compliance with all OSHA and DHEC standards, sanitation, and safety codes
- Ensured accurate tracking of orders and financial transactions.
- Improved memory skills to enhance service speed and accuracy.
- Acquired proficient multitasking skills while assuring customer satisfaction by paying attention to detail and displaying high morale
- Developed strong communication and listening skills
- Cultivated proficiency with written and oral skills to ensure orders were conveyed correctly
Multidepartment Supervisor
Home Depot
07.2022 - 05.2023
- Developed action plans to meet site requirements, achieving objectives while ensuring compliance with OSHA and DHEC standards, sanitation, and safety codes.
- Monitored P&L lines to maintain minimal shrink below budget constraints while fostering a positive environment for employee growth and community engagement.
- Developed specific action plans to address company requirements of the site in order to reach the desired objectives while maintaining a professional supportive image among upper management and assuring compliance with all OSHA and DHEC standards, sanitation, and safety codes.
- Delegated tasks to create self-managing teams and conducted performance reviews to deliver developmental feedback and recognize staff contributions.
Store Manager/Interim Market Manager
Circle K
09.2016 - 06.2022
- Ensuring financial and budget operations remained adequate for keeping total controllable loss intact and governed within budget guidelines while staying in compliance with all OSHA and DHEC standards, sanitation, and safety codes.
- Ensured financial operations stayed within budget guidelines while complying with OSHA and DHEC standards for sanitation and safety.
- Implemented and maintained controls to ensure effective cost management
- Establishing and cultivating ongoing communication meetings with employees and supervisors
- Analyzed sales and expenses to identify actionable insights for maximizing sales and net profits.
- Establishing and cultivating on-going communication meetings with employees and supervisors
- Designing appropriate systems and controls to identify significant risks facing the Business unit
- Actively monitored competitor activity and local trading patterns
President/CEO
The Aiden Marley Hughes Foundation, Inc. ~ 501c3
03.2010 - 01.2019
- Managed the strategic direction of the Corporation while obtaining the approval of the board through informed due process regarding the progress and achievement of strategic goals within the corporation.
- Monitored and developed officers to enhance operational effectiveness and ensure compliance with legal and regulatory business codes.
- Supervising and evaluating the performance of senior officers in compliance with IRS requirements for non-profit organizations.
- Cultivated corporate values centered on compliance, ethics, and integrity within a volunteer-led organization.
- Cultivating corporate values to be characterized by compliance, ethics, and integrity of a volunteer led organization.
- Partnered with diverse communities to foster an inclusive organizational culture.
Owner/Groomer
Melanie's Professional Grooming Services
04.2003 - 12.2008
Administrative Assistant/Office Manager
The Plumbing Company
01.2004 - 03.2005
Education
Bachelor of Science - Criminal Justice, Forensic Science
American InterContinental University
Schaumburg, IL 08.2011 - 01.2013
Associate of Arts - Business Administration, Criminal Justice Administration
American InterContinental University
Schaumburg, IL 08.2009 - 01.2011
Skills
- Supply chain management
- Operational management
- Performance evaluation
- Profit and loss accountability
- Budget forecasting
- Accounts Payable/Receivable
- Customer relationship management
- Operations Start-up
- Multi-unit operation management
- Management
- HR management
- Global compliance
- Analytical skills
- Attention to detail
- Efficient multi-tasker
- Problem Solving
- Team oversight
- Delegation
- Team Building
- Excellent Leadership skills
- Exceptional interpersonal communication
- Organizational skills
- Financial analysis
- POS systems
- Employee engagement
Certification
ServSafe, SC Alcohol Certification, Animal Behavior Specialist, Pallet Jack, Reach Truck
Timeline
General Manager/Director of Operations
Hushpuppies Seafood Company
05.2023
Multidepartment Supervisor
Home Depot
07.2022 - 05.2023
Store Manager/Interim Market Manager
Circle K
09.2016 - 06.2022
Bachelor of Science - Criminal Justice, Forensic Science
American InterContinental University
08.2011 - 01.2013
President/CEO
The Aiden Marley Hughes Foundation, Inc. ~ 501c3
03.2010 - 01.2019
Associate of Arts - Business Administration, Criminal Justice Administration
American InterContinental University
08.2009 - 01.2011
Administrative Assistant/Office Manager
The Plumbing Company
01.2004 - 03.2005
Owner/Groomer
Melanie's Professional Grooming Services
04.2003 - 12.2008