Melanie O'Connor
Irmo
Summary
Results-driven LPN Intake and Authorization Supervisor with expertise in team management, insurance verification, and patient care. Proven ability to streamline processes and enhance patient experiences.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
LPN Intake and Authorization Supervisor
MSA Home Health
Lexington
04.2022 - Current
- Maintained accurate patient records and documentation in electronic systems.
- processed home health and hospice referrals across two states to ensure timely patient care
- verify insurances-commercial/medicare/medicaid
- obtain authorization and manage through 60 day episode
- grew and managed team size from 10 to 22-25, enhancing service capacity
- decreased monthly write offs
- led hiring, firing, and training processes for all employees to build a skilled workforce
- Processed payroll for employees on a bi-weekly schedule.
LPN Patient Care Coordinator
MSA Home Health
Irmo
04.2020 - 04.2022
- managed online referral systems across SC
- managed online medical records
- verified insurances for acceptance
- patient care coordinator for all marketers in SC
- processed referrals
- build patient records in accordance with medicare guidelines
LPN
USC/Prisma Health Family Medicine
Columbia
05.2017 - 03.2020
- Provided patient care under supervision of registered nurses and physicians.
- Monitored vital signs and reported changes to healthcare team members.
- draw labs
- transitional care management team
- managing orders
- rooming patient
- providing immunizations
- suboxone management
Charge LPN
Niagara Hospice
Lockport
2007 - 12.2016
- Supervised nursing staff to ensure high-quality patient care.
- Coordinated daily operations and patient assignments for optimal workflow.
- Administered medications and monitored patient responses closely.
- Trained new staff on protocols and best practices in patient care.
- Conducted regular assessments to identify patient needs and concerns.
- Communicated effectively with healthcare team members regarding patient status.
- Managed documentation of patient care activities and treatment plans.
- Assisted in developing care plans based on individual patient conditions.
- Administered medications in accordance with policies and legal limitations.
- Assessed patients' health conditions and monitored changes in their condition.
- Provided compassionate end of life care
- Responded promptly to emergency situations as needed.
LPN
Our Lady Of Peace Nursing Home
Lewiston
2005 - 2007
- Administered medications and treatments under physician supervision.
- Assisted in patient examinations and documented medical histories.
- Collaborated with interdisciplinary teams to coordinate patient care.
- Supported patients with daily living activities and personal care needs.
- Ensured compliance with safety standards and infection control protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Administered medications and treatments following established protocols.
- Performed physical assessments, including vital signs and health history documentation.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical test results.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Maintained a safe environment by following infection control policies and procedures.
- Conducted regular rounds to assess the status of assigned patients.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
LPN
Medina Memorial Health Care System
Medina
1998 - 2005
- Administered medications and treatments under physician supervision.
- Monitored vital signs and reported changes to healthcare team.
- Assisted in patient examinations and documented medical histories.
- Collaborated with interdisciplinary teams to coordinate patient care.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Applied interventions to progress patients toward wellness and address maintenance of wellness.
- Educated patients on medication management and health maintenance.
- Worked in emergency medicine, medical rehabilitation, and surgical units to support patient care.
- Maintained cleanliness and organization of clinical environment.
Education
High School Diploma -
Barker Central Scool
New York06-1996
LPN - Nursing
Orleans Niagara BOCES
New York06-1996
Some College (No Degree) - RN
NCCC
New YorkSkills
- Authorization procurement
- Insurance verification
- Referral processing
- Patient documentation
- Medication administration
- Care coordination
- Team management
Certification
- BLS, LPN multi state license
Accomplishments
- Vocational Industrial Clubs of America #1 LPN in nation 1996
Timeline
LPN Intake and Authorization Supervisor
MSA Home Health
04.2022 - Current
LPN Patient Care Coordinator
MSA Home Health
04.2020 - 04.2022
LPN
USC/Prisma Health Family Medicine
05.2017 - 03.2020
Charge LPN
Niagara Hospice
2007 - 12.2016
LPN
Our Lady Of Peace Nursing Home
2005 - 2007
LPN
Medina Memorial Health Care System
1998 - 2005
High School Diploma -
Barker Central Scool
LPN - Nursing
Orleans Niagara BOCES
Some College (No Degree) - RN
NCCC