Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISHA FRAZIER

Barnwell

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs. Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

18
18
years of professional experience

Work History

Office Manager

Empyrean Hospice of SC-Aiken
Aiken, SC
09.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

CNA

Trinity Hospice
Aiken, SC
11.2025 - 04.2026
  • Provided compassionate personal care and support to patients in hospice settings.
  • Assisted with daily living activities, enhancing patient comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Educated families on care techniques, fostering a supportive environment for patients.

CNA

GENTIVA HOSPICE
Aiken, SC
05.2013 - 09.2023
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

CNA

Pepperhill Nursing Home Center
Aiken, SC
08.2008 - 12.2015
  • Collaborated with interdisciplinary teams to develop individualized care plans.
  • Trained new CNAs on best practices and company protocols, ensuring high-quality service delivery.
  • Implemented infection control measures, contributing to patient safety and well-being.
  • Advocated for patient needs, ensuring effective communication between families and healthcare providers.

CNA

HOSPICE CARE OF SOUTH CAROLINA
Barnwell, SC
12.2010 - 02.2013
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.

CNA

HELP AT HOME
Aiken, SC
03.2010 - 01.2011
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

CNA

SOUTHERN HOME CARE
Aiken, SC
06.2008 - 10.2010
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.

Education

LVN - LVN/LPN

California Preparatory College
California
06-2023

CNA - Certified Nursing Assistance

Denmark Technical College
Denmark, SC
11-2007

HIGH SCHOOL DIPLOMA - undefined

Barnwell High School
Barnwell, SC
05-1999

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Data entry
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Document management
  • Inventory control
  • Operations management
  • Documentation and control
  • Administration and reporting
  • Managing operations and efficiency

Timeline

CNA

Trinity Hospice
11.2025 - 04.2026

Office Manager

Empyrean Hospice of SC-Aiken
09.2023 - Current

CNA

GENTIVA HOSPICE
05.2013 - 09.2023

CNA

HOSPICE CARE OF SOUTH CAROLINA
12.2010 - 02.2013

CNA

HELP AT HOME
03.2010 - 01.2011

CNA

Pepperhill Nursing Home Center
08.2008 - 12.2015

CNA

SOUTHERN HOME CARE
06.2008 - 10.2010

HIGH SCHOOL DIPLOMA - undefined

Barnwell High School

LVN - LVN/LPN

California Preparatory College

CNA - Certified Nursing Assistance

Denmark Technical College
MELISHA FRAZIER