Summary
Work History
Education
Skills
Timeline
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Melissa Guilford Guilford

Rock Hill

Summary

Dynamic food service professional with a proven track record at Aramark, excelling in relationship management and service prioritization. Recognized for creating welcoming atmospheres and enhancing guest experiences through adaptability and teamwork. Committed to maintaining high standards of cleanliness and safety while efficiently managing multiple tasks in fast-paced environments.

Work History

Food Server

Aramark
  • Delivered exceptional customer service by addressing patron inquiries and concerns promptly.
  • Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
  • Collaborated with kitchen staff to coordinate timely delivery of meals to guests.
  • Assisted with food preparation and presentation to enhance dining experience.
  • Adapted to fast-paced environment while managing multiple tables efficiently.
  • Engaged with guests to create a welcoming atmosphere and encourage repeat visits.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Sodexo

Food Server
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Environmental Services Housekeeper

Westminster Towers
  • Maintained cleanliness and sanitation in resident living areas and common spaces.
  • Collaborated with team members to manage daily cleaning schedules and tasks effectively.
  • Adhered to infection control protocols to ensure a safe environment for residents and staff.
  • Monitored inventory levels of cleaning supplies and reported shortages promptly.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.

Education

High School Diploma -

Spring Lake High School
Spring Lake, MI

Skills

  • Professional attitude
  • Relationship management
  • Service prioritization
  • Hospitality and accommodation
  • Warm and friendly
  • Team player
  • Adaptable and flexible
  • Decision-making
  • Cool under pressure

Timeline

Food Server

Aramark

Sodexo

Food Server

Environmental Services Housekeeper

Westminster Towers

High School Diploma -

Spring Lake High School

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