Melissa Jacocks
Chapin
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
Work History
Delivery Driver
Tarrytown Expocare Pharmacy
02.2022 - Current
- My responsibility as a Delivery Driver is to deliver medicine to the mental health patients in SC
- I deliver to local and surrounding areas including: Conway, Myrtle Beach and Loris SC
- I work Monday, Tuesday and Wednesday 3pm until all packages are delivered
- Thursday and Friday 10am until 7pm
- I work 80-85 hours for a two-week period
- I scan every drug with a hand held device that is taken in for that day and bag medicine with the appropriate information for delivery
- On average I deliver 18-31 deliveries per day
- I come in contact with staff every day and provide excellent Customer Service
Personal Health Care Worker
Private Duty Home Health
10.2003 - 09.2021
- I worked with a quadriplegic in their home as a personal health care worker
- I provided one on one care with light every day personal care
- Transferred patient from bed to wheelchair using a manual lift
- Provided support on a daily basis
- I worked Monday-Friday 2 hours per day
- Due to an injury I had to terminate my position
Collections Specialist
SC Student Loan Corporation
04.1993 - 03.1995
- I collected on past due accounts
- Skip tracing
- Collected on interest loans
- I took incoming calls exploring multiple screens to help customers with their account
- Provided excellent customer service skills
Education
High School Diploma -
Columbia High School
Columbia, SC06-1985
Skills
- Delivery logistics
- Customer service
- Patient interaction
- Communication skills
- Attention to detail
- Problem solving
- Leadership
- Decision-making
- Good Telephone Etiquette
- Multitasking
- Dependable and responsible
- Friendly, positive attitude
- Task prioritization
Timeline
Delivery Driver
Tarrytown Expocare Pharmacy
02.2022 - Current
Personal Health Care Worker
Private Duty Home Health
10.2003 - 09.2021
Collections Specialist
SC Student Loan Corporation
04.1993 - 03.1995
High School Diploma -
Columbia High School
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