Melissa Oerth
Wellford
Summary
Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.
Overview
27
27
years of professional experience
Work History
Area Manager
FedEx
08.2016 - Current
- Streamlined operational processes to enhance efficiency and reduce delays.
- Developed and implemented strategic plans to drive market growth and improve customer satisfaction.
- Analyzed performance metrics to identify areas for improvement, driving continuous process enhancements.
- Mentored managers, promoting skill development and succession planning within the organization.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Directed regional operations, ensuring alignment with corporate objectives and enhancing overall performance.
Alarm Technician
Local Alarm
01.2006 - 01.2016
- Read and follow installation schematics
- Work with other sub-contractors on installation requirements
- Earned certification with Checkview for installation of Intrusion Alarms, Fire Alarms and CCTV.
- Run wiring
- Installation of various devices, Fire Alarms, CCTV, Intrusion Alarms
- Programming of control boxes and devices
- Electronic filing of job reports
- Field and install troubleshooting
- Read facility blueprints
- Adherence to work safety rules
Store Manager
Pier One Imports
01.1999 - 01.2005
- Manage 15-25 employees
- Responsible for hiring associates
- Develop Schedules
- Maintain orderly showroom floor
- Sales
- Ensure employees adhere to company policies and procedures
- Order stock and organize deliveries
Education
Highland Community College
Freeport, ILSkills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
Timeline
Area Manager
FedEx
08.2016 - Current
Alarm Technician
Local Alarm
01.2006 - 01.2016
Store Manager
Pier One Imports
01.1999 - 01.2005
Highland Community College