MELISSA OQUINN
Walterboro
Summary
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills. Resourceful and personable [Job Title] with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Sales Associate
BOAT N RV MEGASTORE
07.2015 - 03.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Manager
BERKELEY RV
04.2019 - 04.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Service Coordinator
Paradise Rv Sales
02.2022 - 01.2024
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Conducted regular performance reviews for technicians, providing feedback and support for professional development.
Education
High School Diploma -
AGAPECHRISTAIN ACEDMEY
Walterboro, SC06.1996
Skills
- Notetaking and Documentation
- Service Monitoring and Evaluation
- Accurate Recordkeeping
- Individualized Service Plans
- Team Leadership
- Resource Utilization
Timeline
Service Coordinator
Paradise Rv Sales
02.2022 - 01.2024
Sales Manager
BERKELEY RV
04.2019 - 04.2020
Sales Associate
BOAT N RV MEGASTORE
07.2015 - 03.2019
High School Diploma -
AGAPECHRISTAIN ACEDMEY
Similar Profiles
Caitlin CorcoranCaitlin Corcoran
Operations Supervisor at All In One RV, Boat, and Vehicle StorageOperations Supervisor at All In One RV, Boat, and Vehicle Storage
Banks ByersBanks Byers
General Manager at PCB Boat and RV StorageGeneral Manager at PCB Boat and RV Storage
Banks ByersBanks Byers
General Manager at PCB Boat and RV StorageGeneral Manager at PCB Boat and RV Storage