Mellisa Hall
Myrtle Beach
Summary
Dynamic professional with extensive experience in customer service and cash handling at Subway. Proven ability to enhance operational efficiency through effective staff training and inventory management. Skilled in point-of-sale systems and committed to maintaining food safety compliance, resulting in improved customer satisfaction and streamlined workflows.
Overview
2026
2026
years of professional experience
Work History
Cashier/cook
Seven Eleven
11.2023 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring error-free financial reports.
- Assisted in stocking shelves and organizing merchandise for optimal display.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Monitored inventory levels, notifying management of low stock items for timely restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Machine Operator
Perdue
09.2019 - 08.2023
- Operated machinery to ensure efficient production flow and adherence to safety protocols.
- Monitored equipment performance, identifying issues to maintain optimal operation.
- Conducted routine maintenance checks on machines, enhancing reliability and minimizing downtime.
- Trained new operators on equipment handling and safety procedures for improved team performance.
- Collaborated with quality control teams to inspect finished products, ensuring compliance with standards.
- Adjusted machine settings based on production requirements, optimizing output quality and efficiency.
- Documented production data accurately for reporting and analysis purposes, supporting operational decisions.
- Implemented process improvements that streamlined workflows and reduced operational inefficiencies.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Assistant Manager
Subway
2016 - 2019
- Supervised daily operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, coordinating orders to maintain stock availability and reduce waste.
- Implemented promotional campaigns to enhance customer engagement and drive sales growth.
- Analyzed sales data to identify trends, optimizing menu offerings based on customer preferences.
- Oversaw scheduling and staffing, ensuring adequate coverage during peak hours for efficient service delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty through effective communication.
- Collaborated with management to develop training materials aimed at improving team performance and efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Freemont High
Freemont Michigan07.2004
Skills
- Cash handling
- Customer service
- Point-of-sale systems
- Inventory management
- Food safety compliance
- Staff training
- Equipment operation
- Quality control inspection
- Process improvement
Timeline
Cashier/cook
Seven Eleven
11.2023 - 01.2026
Machine Operator
Perdue
09.2019 - 08.2023
Assistant Manager
Subway
2016 - 2019
High School Diploma -
Freemont High