Meredith Oh
Pickens
Summary
Operations executive with a successful career directing complex organizations and improving systems across multiple industries. Backed by an MBA and years of experience driving strategy, managing teams, and leading a property management firm, I have developed a strong awareness of the barriers low-income individuals face when navigating essential services. Through this work, I have witnessed the legal and economic challenges many residents encounter, which inspired my decision to pursue law. Now a pre-law student, I am seeking opportunities to apply my operational expertise, analytical skills, and commitment to equity in support of legal and policy work that advances justice for underserved communities.
Overview
2026
2026
years of professional experience
Work History
President & Property Manager-in-Charge
JR Consolidated
2023 - Current
- Provide full operational oversight for a 100-unit residential and commerical portfolio, guiding leasing, financial planning, compliance, and long-term asset strategy.
- Implemented online payment systems now used for over 96% of rent collection, improving efficiency and transparency
- Oversee budgeting, financial reporting, and performance analysis to drive portfolio growth
- Lead vendor management and maintenance operations, ensuring reliable, cost-effective property upkeep across all units.
Dirctor, Process Improvement and Change Management
Blue Stream Fiber
2022 - 2023
- Led organization-wide improvements in Network Operations, implementing standardized processes that reduced outage duration by 17% and strengthened overall service reliability.
- Improved customer experience and communication by redesigning education tools and service guidance, contributing to double-digit increases in Net Promoter Score (NPS).
- Developed and rolled out new SOPs across technical and customer service teams to enhance efficiency, consistency, and cross-department coordination.
Vice President of Operations
ChartSpan Medical Technologies
2020 - 2022
- Led organization-wide process improvements within the Chronic Care Management product line, increasing patient engagement, reducing operational costs, and standardizing procedures across clinical teams in 29 states.
- Worked directly with the board and investors to establish annual budgets and organizational OKRs; designed a performance program for 179 employees, driving a 6% increase in productivity.
- Reorganized Quality Assurance and Data Analytics into a shared-services model, improving collaboration, eliminating duplication, and streamlining operational workflows.
- Spearheaded the evaluation, selection, and migration of multiple telephone systems into a single centralized platform, improving reliability, lowering costs, and enhancing cross-department communication.
Senior Director of Operations
ChartSpan Medical Technologies
2017 - 2020
- Partnered with the COO and CEO to restructure the inside sales department, generating over $2.8M in additional ARR through new KPIs, improved candidate screening, and upgraded technology.
- Oversaw all operational, quality, personnel, and financial performance for the inside sales and retention divisions.
- Served as the executive sponsor for the COVID-19 transition of 179 employees from brick-and-mortar to fully remote in 13 business days, resulting in a 7% margin increase and becoming the permanent operating model.
- Selected, planned, and implemented an LMS for onboarding and ongoing training, reducing employee attrition by 27%.
Education
MBA -
Clemson University
Clemson, SCBachelor of Science - Business Administration
North Greenville University
Tigerville, SCOrganizational Leadership - Certification
Harvard University
Cambridge, Massachusetts, MATimeline
President & Property Manager-in-Charge
JR Consolidated
2023 - Current
Dirctor, Process Improvement and Change Management
Blue Stream Fiber
2022 - 2023
Vice President of Operations
ChartSpan Medical Technologies
2020 - 2022
Senior Director of Operations
ChartSpan Medical Technologies
2017 - 2020
MBA -
Clemson University
Bachelor of Science - Business Administration
North Greenville University
Organizational Leadership - Certification
Harvard University